Assistant System Admin (ISP)

Netcom Internet Service

 

Netcom Internet Service

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Summary

• Vacancy: 2
• Location: Dhaka (Mirpur 2)
• Salary: Tk. 25000 – 35000 (Monthly)
• Experience: 3 to 5 years
• Published: 9 Jan 2025

 

Requirements

Education

• Bachelor of Science (BSc) in Computer Science

• Having a professional degree in relevant fields will be beneficial.
• Certification on MTCNA, MTCRE, CCNA is preferable.

Experience

• 3 to 5 years
• The applicants should have experience in the following business area(s):
  Telecommunication, IT Enabled Service, ISP

Additional Requirements

• Proven track record of leadership in technology roles, with at least 5 years of proven experience with at least 3 years of experience ISP/IIG/System Analyst.
• Deep understanding of ISP services, securities, and Internet markets.
• Strong strategic thinking and problem-solving skills, with the ability to translate business needs into technology solutions.
• Excellent communication and interpersonal skills.
• Experience working in a regulated environment, preferably in the ISP services industry.
• Ability to thrive in a fast-paced and dynamic environment, with a commitment to excellence and continuous learning.
• Include technical services with customer requirements.
• Adequate knowledge of physical and logical ISP networks.
• Adequate knowledge to utilize the entire team members.
• Planning and Designing ISP Core Network.
• Knowledge of Internet protocols (TCP/IP, HTTP) Expertise in physical layer technologies (Optical, FTTH, CWDM, DWDM, P2P, P2M etc)
• Installation, configuration, implementation & maintenance of Networking devices like MikroTik, Juniper, Cisco, Firewall, Access Points and diagnosis problems.
• Good Knowledge about different Routing Protocols (OSPF, BGP) and VPN Tunnels.
• Strong understanding of layer-2 and layer-3 networks Proficiency in MPLS, OSPF, BGP, ISIS, VTP, Spanning Tree Protocol Experience with DNS, Proxy, DHCP, Web Servers, MySQL, FTP Server, MRTG, Mail Servers in Linux/Windows Knowledge of SNMP, Netflow, and related protocols with SSL/IPSec VPNs ability
• Experience in networking organizations (ISP/IIG/Telco) in relevant roles

Responsibilities & Context

• Working with any kinds of Network Troubleshooting and Outages issues.
• Configuring and troubleshooting of PPPOE, RADIUS etc services.
• Manage GGC, FNA, IX Services, Traffic Queues & Scheduling.
• Working with Different types of Switching Service (VLAN, TRUNKING, VTP, STP, RSTP etc.) and GPON OLT, ONU etc.
• Working with Different types of Routing Protocols like Static, OSPF, BGP with Multiple Network.
• Supervising the NOC team, while working closely with other team, management and external vendors to achieve the company’s goals.
• Collaborating with NOC and System Support Team to ensure efficient service of the company.
• Ensure Highest uptime of ISP service with maintaining SLA for all types of customer.
• Ensure Technical Support/Guidance to Clients.
• Coordinate with the inter-department.
• Provide support to clients by answering questions, replying to emails, providing information and assuring appropriate follow-up.
• Provide onsite Technical Support if needed.
• Network performance monitoring and reporting.
• Work on shifts and weekends.
• Management provides other responsibilities from time to time.

Skills & Expertise

ISP related work

Network Administration

Compensation & Other Benefits

• Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Mirpur 2)

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