A reputed private commercial bank
A reputed private commercial bank
A reputed private commercial bank
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Summary
- Vacancy: —
- Location: Anywhere in Bangladesh
- Experience: At least 1 year
- Published: 28 May 2025
Requirements
Education
- Bachelor/Honors, Bachelor of Business Administration (BBA), Master of Business Administration (MBA)
- BBA/MBA or an equivalent degree in a relevant field from a UGC-approved and reputed university is preferred, with no third division and a minimum CGPA of 2.50 out of 4.00.
Experience
- At least 1 year
Additional Requirements
- Both male and female candidates are encouraged to apply.
- Applicants should demonstrate strong interpersonal and communication skills in both English and Bangla, along with good listening and negotiation abilities.
- A clear and simple communication style is essential for explaining complex information effectively.
- Proficiency in MS Word, Excel, and PowerPoint is required.
- Candidates must be honest, trustworthy, and possess sound financial and industry knowledge to provide reliable client advice.
- A genuine interest in building customer relationships is expected.
- Ability to meet targets and work effectively under pressure.
- Willingness to work in rotating shifts based on business needs.
Responsibilities & Context
Proactively engage with individual customers to promote the lounge service, foreign exchange facility, and a broad range of banking products. Build meaningful relationships to ensure consistent service excellence and long-term satisfaction. Maintain a clear understanding of customer needs to offer personalized solutions, while keeping them informed about travel endorsements and foreign exchange quotas. Highlight key benefits of available services and identify relevant cross-selling opportunities across deposits, loans, and credit cards.
- At the Airport Lounge:
- Deliver personalized service to high net worth and traveling customers
- Greet guests warmly to create a welcoming and premium experience
- Assist with banking queries and provide on-the-spot support
- Enhance the bank’s brand through professional and attentive service
- Identify and pursue cross-selling opportunities for banking products.
- At the Exchange Booth:
- Accurately process foreign currency exchanges with diligence
- Verify passport endorsements and monitor annual foreign exchange limits
- Ensure full compliance with Bangladesh Bank regulations
- Stay updated on all relevant foreign exchange policies and guidelines
- Contribute to booth profitability through efficient, customer-centric service
Skills & Expertise
Customer Service
Good communication skills
Team player
Employment Status
Full Time
Job Location
Anywhere in Bangladesh
To apply for this job email your details to admin@chakricircular.com