Associate – IT

Quantanite Bangladesh Limited

Summary

• Vacancy: —
• Age: 23 to 33 years
• Location: Anywhere in Bangladesh
• Experience: 1 to 2 years
• Published: 21 May 2025

Requirements

Education

• Bachelor of Science (BSc)

• CCNA Certified (Preferred)

Experience

• 1 to 2 years
• The applicants should have experience in the following business area(s):
  IT Enabled Service

Additional Requirements

• Age 23 to 33 years

• CCNA certification will be added advantage
• Good English Communication Skills (verbal & written)
• Must be able to work in different shifts including Night Shifts from time to time)
• Basic knowledge in Active Directory System, Server, email service etc.
• Knowledge on LAN, WAN, TCP/IP, L2 & L3 Connectivity, VPN, Tunneling, and Internet connectivity products
• Strong analytical and problem-solving skills, both on a proactive, planned, project basis as well as a crisis/problem recovery situation.
• Good interpersonal-communication skill to deal with people at all levels
• Computer literacy in MS-Office (Word, excel, PPT, Visio)

Required Experience:

• 1-2 years of experience is preferred in relevant field.
• Experience in ISP/ICT service/MNC/ Group of companies is preferred

Responsibilities & Context

• Ensure an effective, resilient and responsive IT support (Hardware, software, networking) to different operation units
• Handling day to day IT related activities.
• Asset maintenance (laptops and other electronic devices)
• Maintaining records of all IT assets and allocating assets to other departments based on policies and requirement
• Set up user accounts, permissions and passwords
• Setting up computer OS & security measures (antivirus, firewall, active directory).
• Maintain & troubleshoot Windows server, AD, email services
• Liaison with user to ensure that requests or problem reports have been satisfactorily handled
• Protect Data in internal computing systems from un-authorized users and viruses
• Monitoring resource utilization and performance of infrastructure components and ensuring
• Implementing and troubleshooting of security rules on firewall system (Fortinet/Cisco)
• Screen the IT Ticketing Application and provide the related solutions get to the users in time with accuracy as per SLA
• Responsible for LAN and WAN maintenance by keeping close liaison with ISP
• In association with HR, taking all necessaries actions for exit employee, completing Technical Clearance Process

Compensation & Other Benefits

• Mobile bill, T/A, Insurance, Weekly 2 holidays, Over time allowance
• Salary Review: Yearly
• Festival Bonus: 2

• Competitive Salary
• Monthly Allowances (Transportation, Food, and Night Shift Allowance)
• Extra Work Payments
• Yearly Vacation Leave Allowance
• Paid Leaves
• Festival Bonuses (After 1 year of continuous employment)
• Monthly & Yearly – Rewards & Recognition Programs

Workplace

Work at office

Employment Status

Full Time

Job Location

Anywhere in Bangladesh

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