GCE International Inc.
GCE International Inc.
GCE International Inc.
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Summary
- Vacancy: 02
- Age: 22 to 30 years
- Location: Dhaka (GULSHAN 2)
- Salary: Negotiable
- Experience: 1 to 2 years
- Published: 28 Nov 2024
Requirements
Education
Graduation/ Post graduation degree in any discipline from any reputed public or private university. Graduates with CGPA 3.50 and above will be given preference. Female candidates will be given higher priority.
Experience
- 1 to 2 years
- The applicants should have experience in the following business area(s):
BPO/ Data Entry Firm - Freshers are also encouraged to apply.
Additional Requirements
- Age 22 to 30 years
Responsibilities & Context
Job Responsibilities:
- Manage large amounts of inbound and outbound international calls in a timely manner.
- Follow communication “scripts” when handling different topics.
- Identify customers’ needs, clarify information, research every issue and provide solutions.
- Build sustainable relationships and engage customers by taking the extra mile.
- Overseeing IT projects from initiation to completion, ensuring timely delivery and adherence to budgets.
- Collaborating with cross-functional teams to understand business requirements and deliver effective IT solutions.
- Ensuring compliance with IT policies, procedures, and regulatory requirements.
Additional Requirements:
- Previous working experience in a customer support role.
- Strong phone and verbal communication skills along with active listening skill.
- Familiarity with CRM systems and practices.
- Customer focus and adaptability to different personality types.
- Ability to multi-task, set priorities and manage time effectively.
Skills & Expertise
Excellent English communication skills
Microsoft Office Suite
Compensation & Other Benefits
- Provident fund, Weekly 2 holidays, Insurance, Gratuity, Over time allowance
- Salary Review: Yearly
- Festival Bonus: 2
Transport facility (Only for Mirpur residents)
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka (GULSHAN 2)
To apply for this job email your details to admin@chakricircular.com