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Asst. Executive/ Executive – International Call Centre

Blue Pineapple Technology Ltd

Blue Pineapple Technology Ltd

 

Blue Pineapple Technology Ltd

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Summary

  • Vacancy: 04
  • Age: 22 to 30 years
  • Location: Dhaka (Gulshan)
  • Salary: Negotiable
  • Experience: 1 to 2 years
  • Published: 4 Jun 2024

 

Requirements

Education

  • Bachelor/Honors, Masters

Experience

  • 1 to 2 years
  • The applicants should have experience in the following business area(s):
    Call Center

Additional Requirements

  • Age 22 to 30 years
  • Previous working experience in a customer support role.
  • Strong phone and verbal communication skills along with active listening skill.
  • Familiarity with CRM systems and practices.
  • Customer focus and adaptability to different personality types.
  • Ability to multi-task, set priorities and manage time effectively

Responsibilities & Context

  • Manage large amounts of inbound and outbound international calls in a timely manner.
  • Follow communication “scripts” when handling different topics.
  • Identify customers’ needs, clarify information, research every issue and provide solutions.
  • Build sustainable relationships and engage customers by taking the extra mile.

Skills & Expertise

CRM Software

Fluent in English Speaking

Strong communication skills

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Gulshan)

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