Bashundhara Group

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Summary

Vacancy: —
Age: 20 to 30 years
Location: Dhaka
Salary: Negotiable
Experience: 1 to 3 years
Published: 25 Sep 2024

Requirements

Education

Bachelor/Honors, Bachelor of Business Administration (BBA) in Marketing

Experience

1 to 3 years
The applicants should have experience in the following business area(s):
Training Institutes, Group of Companies, Healthcare/Lifestyle product

Additional Requirements

Age 20 to 30 years

Responsibilities & Context

Job Summary:

As a Front Desk Executive at Gold’s Gym, you will be the first point of contact for our members and guests. Your role is to provide exceptional customer service, ensure smooth operations at the front desk, and maintain a welcoming environment. You will assist with inquiries, manage gym memberships, and help coordinate daily activities.

Key Responsibilities:

Greet and welcome members, guests, and potential clients with a positive and friendly attitude.
Manage gym memberships, process payments, and assist with member sign-ups and renewals.
Answer phone calls, respond to emails, and handle inquiries about gym services, classes, and promotions.
Schedule appointments for personal training sessions and other gym services.
Ensure the front desk is organised and operates efficiently.
Handle check-ins and check-outs.
Ensuring proper member access to the gym.
Address member complaints or concerns professionally and escalate issues when necessary.
Assist in maintaining the cleanliness and appearance of the reception area and surrounding spaces.
Promote Gold’s Gym events, services, and programs to drive member engagement.
Uphold the Gold’s Gym brand standards and ensure a high level of customer satisfaction.
Any other relevant task assigned by the Management.

Duty Type:

Roster based shifting duty.
(If you are not willing to work in shift system then please do not apply)

Skills & Expertise

Attractive Voice

Computer skill

FLUENCY IN ENGLISH LANGUAGE

Good looking

MS office

pleasant Interpersonal Skills

Smart Communication

Strong Convincing Negotiation Skills

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

Source link

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