Asst. Manager/Deputy Manager (Customer care Department)

Dorpan Properties Ltd.

Dorpan Properties Ltd.

 

Dorpan Properties Ltd.

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Summary

  • Vacancy: 2
  • Location: Dhaka (Uttara Sector 11)
  • Experience: At least 4 years
  • Published: 1 Jul 2024

 

Requirements

Education

  • Masters in any subject from reputed University.

Experience

  • At least 4 years

Additional Requirements

  • At least 4 years Asst. manager & 3 years in Sr. Executive Officer.
  • The applicants should have experience in the following area(s): Customer Care, Customer Support & Public Relation
  • The applicants should have experience in the following business area(s): Developer, Real Estate
  • No need to apply without same experience & given area.
  • Need sound knowledge about computer applications.
  • Should have very pleasant personality with excellent communication skills both in Bengali & English.
  • Capable to serve under pressure.

Responsibilities & Context

Job Context:

We are inviting application from only eligible who has experienced with similar job in similar industry(Real Estate).

This is a full-time permanent position and demands the following preference for an eligible incumbent.

Responsibilities:

  • Monitor and determine the level of present customer satisfaction through different measurable tools and develop the level of customer satisfaction under different aspect.
  • To provide proper protocol (from every aspect) to the Customers.
  • To Listen Customers discomfort and take day to day note.
  • To perform jobs when & where assigned by the Departmental Head.
  • To develop an effective & efficient Customer Care System.
  • To Implement & Monitor the System.
  • To ensure the optimum level of Customer Satisfaction through the team.
  • To Guide both Pre-& Post Care team.
  • To keep a close relationship with all valued customers and landowners.
  • To ensure a one stop Customer Service through efficient Team Management.

Compensation & Other Benefits

  • Mobile bill
  • Salary Review: Yearly
  • Festival Bonus: 2
  • Quickly career growth opportunity.
  • Excellent & friendly work environment.

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Uttara Sector 11)

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