Apex Data Management & IT Ltd

More jobs from this company

Summary

Education

Experience

Additional Requirements

Customer Service Excellence: Manage end-to-end customer service, ensuring timely, professional delivery aligned with Apex DMIT’s brand promises. Serve as the main point of contact for clients, ensuring consistent quality and satisfaction.
Quality Assurance & Coordination: Ensure services meet quality standards through coordination with internal teams and vendors. Collaborate with cross-functional teams to maintain quality control and performance goals.
Revenue Generation & Client Management: Build and maintain client relationships to drive revenue growth. Oversee client payments, vendor coordination, and billing accuracy while working toward sales targets.
Performance Monitoring & Reporting: Set, monitor, and report on performance goals regularly to ensure alignment with company objectives. Track and analyze service delivery, client satisfaction, and revenue metrics.
Leadership & Professionalism: Lead teams to achieve results, fostering a culture of excellence. Act as a brand ambassador and stay informed on company policies, marketing strategies, and business practices.

Decision making capabilities

English typing

Excellent communication skill

Learning Attitude

Listening Skill

Proactive and Positive attitude

Problem Solving Ability

Strong analytical ability

Strong computer literacy

The ability to work under pressure

Work at office

Full Time

Dhaka (Banani)

5 Days (Mon-Fri)

Male: Night Shift (6.00 PM – 3.00 AM)

Female: Night Shift (9.00 PM – 6.00 AM

To apply for this job email your details to admin@chakricircular.com