Asst. Manager/Manager, Customer Service (Trims & Packaging)

Joint Venture Garment Labels Company

Joint Venture Garment Labels Company

 

Joint Venture Garment Labels Company

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Summary

  • Vacancy: —
  • Location: Anywhere in Bangladesh
  • Minimum Salary: Negotiable
  • Experience: At least 4 years
  • Published: 23 May 2024

 

Requirements

Education

  • Bachelor/Honors

Experience

  • At least 4 years
  • The applicants should have experience in the following business area(s):
    Packaging Industry, Garments Accessories

Responsibilities & Context

  • Lead and manage the customer service team.
  • Develop and implement customer service policies and procedures.
  • Handle customer inquiries and resolve issues promptly.
  • Maintain strong relationships with key clients.
  • Train and develop customer service team members.
  • Monitor customer satisfaction and service quality.
  • Analyze customer feedback and provide insights for improvement.
  • Collaborate with sales and marketing teams.
  • Prepare and present regular customer service performance reports.

Skills & Expertise

Customer Support/ Client Service

Garments Trims and Accessories

Trims Manufacturing

Compensation & Other Benefits

  • T/A, Mobile bill, Medical allowance, Performance bonus, Insurance, Gratuity
  • Lunch Facilities: Partially Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2

Sales Incentives, Earn Leave, Leave as per labor.

Workplace

Work at office

Employment Status

Full Time

Job Location

Anywhere in Bangladesh

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