Asst. / Manager- Sales

Renaissance Dhaka Gulshan Hotel RDGH

 

Renaissance Dhaka Gulshan Hotel RDGH

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Summary

• Vacancy: 1
• Age: 32 to 45 years
• Location: Dhaka (Dhaka Sadar)
• Salary: Negotiable
• Experience: At least 5 years
• Published: 26 Nov 2024

 

Requirements

Education

• Master of Business Administration (MBA)

Experience

• At least 5 years
• The applicants should have experience in the following business area(s):
  Hotel

Additional Requirements

• Age 32 to 45 years

Responsibilities & Context

Managing Sales Activities

• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
• Identifies new business to achieve personal and location revenue goals.
• Understands the overall market – competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities for the location based on market conditions and location needs.
• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

Providing Exceptional Customer Service

• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Services our customers in order to grow share of the account.
• Executes and supports the company’s customer service standards.
• Provides excellent customer service consistent with the daily service basics of the company.
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.

Building Relationships

• Coworker Relationships – Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships – Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset – Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability – Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management – Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning – Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen – Understands and utilizes business information to manage everyday operations.
• Technical Acumen – Understands and utilizes professional skills and knowledge in a specific functional area to conduct.
• Communications and Media – Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
• Devising Sales Strategies and Solutions – Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales strategies that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
• Sales Ability: Persuasiveness – Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
• Sales Call Facilitation – Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers’ cues.
• Sales Coaching – Providing timely coaching, guidance, and feedback to help others excel on the job and meet key accountabilities.
• Sales Disposition – Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
• Sales Implementations – Driving and supporting the implementation of sales strategies and systems; seeking and taking appropriate actions on feedback; taking responsibility for implementation success.
• Sales Opportunity Analysis – Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers’ business strengths, weaknesses, and key issues that can inform sales strategies and plans.
• Basic Competencies – Fundamental competencies required for accomplishing basic work activities.
• Basic Computer Skills – Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
• Mathematical Reasoning – Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
• Oral Comprehension – Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
• Reading Comprehension – Demonstrates understanding of written sentences and paragraphs in work-related documents.
• Writing – Communicates effectively in writing as appropriate for the needs of the audience.

Skills & Expertise

Effective Communication

guest handling

Guest Relation

Hotel Sales

sales and marketing

Compensation & Other Benefits

• Mobile bill
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

Attractive Service Charge benefit

Compensatory Duty Meal

Bereavement Leave & Others as per Law

Group Insurance Coverage

Uniform & Complimentary Laundry Facility

Extensive Take Care Activities

Engaging Work Environment

In-house Doctor Support

Comprehensive Learning & Development Program

Career Advancement

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Dhaka Sadar)

Job Highlights

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

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