Asst. Manager/ Sr. Executive- Sales (Showroom In-Charge), Sony Smart

Smart Electronics Ltd, a concern of Smart Technologies (BD) Ltd

 

Smart Electronics Ltd, a concern of Smart Technologies (BD) Ltd

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Summary

• Vacancy: 05
• Age: 25 to 40 years
• Location: Anywhere in Bangladesh
• Maximum Salary: Negotiable
• Experience: At least 5 years
• Published: 18 Nov 2024

 

Requirements

Education

• Bachelor/Honors, Masters

Experience

• At least 5 years
• The applicants should have experience in the following business area(s):
  Insurance, Multinational Companies, Pharmaceutical/Medicine Companies, Electronic Equipment/Home Appliances, Shop/Showroom

Additional Requirements

• Age 25 to 40 years

Responsibilities & Context

About Us:

Smart Electronics Limited, the driving force behind the globally acclaimed SONY-SMART brand, is poised to revolutionize the electronics and home appliances market in Bangladesh. As the fastest-growing organization, we take pride in our cutting-edge production facilities and commitment to delivering top-tier products that redefine the consumer experience.

In our pursuit of excellence, we are thrilled to announce the upcoming launch of four state-of-the-art showrooms strategically located in prime areas across Dhaka, Sylhet, and Noakhali. These showrooms are set to become the epitome of innovation, showcasing the latest advancements in technology and home appliances.

The role of a showroom In-Charge involves a combination of managerial, sales, and customer service responsibilities. The primary objective is to ensure the smooth and efficient operation of the showroom, drive sales, and provide excellent customer service.

Job Responsibilities:

Showroom Management:

• Oversee the day-to-day operations of the showroom.
• Maintain the cleanliness and organization of the showroom floor and appliances.
• Ensure that all products are properly displayed with accurate price tags, EMI, Leaflet, Catalog, Signage, Product features, General & Window display and Live demo lineup display.
• Manage inventory levels to avoid stockouts and overstock situations.
• Identifying, reporting & clearing all defective and EOL stock as per management guidelines.
• Resolve all service-related issues through the service department.
• Maintenance of PC, UPS, Printer, POS machines, Internet connection, Lighting, AC, Generator etc.
• Ensure timely renewal of the Trade License, Fire License, Labor License and TV License annually.
• Ensuring safety and security, such as the proper functioning of CCTV cameras, keys, fire extinguishers, and vault management in the showroom.
• Ensuring the disciplines, smartness of the team-mates, attendance, and team management.

Sales Management:

• Sets strategies and takes initiatives to achieve sales targets and goals of the showroom.
• Train and supervise sales staff to ensure that they are knowledgeable about products and capable of reaching sales targets.
• Monitor sales performance and implement strategies to achieve or exceed targets.
• Ensure all activities, lead collections, corporate visits, follow-ups, and confirmation.

Customer Service:

• Provide excellent customer service by addressing customer inquiries, concerns, and requests.
• Resolve customer complaints promptly and professionally.
• Train staff to deliver a high standard of customer service.

Product Knowledge:

• Stay informed about the latest products, features, and technologies in the consumer electronics and home appliances industry.
• Train staff on product specifications and benefits to enhance their ability to assist customers.

Merchandising:

• Plan and execute product displays and promotional campaigns designed by the management to attract customers.
• Collaborate with the sales and marketing departments to create attractive product placements and promotions.

Budget and Fund Management:

• Monitor and manage the showroom budget, including expenses related to staffing, inventory, and marketing.
• Implement cost-effective measures to optimize the budget.
• Do the banking activities on a daily basis.
• Accurate maintenance of the financial transactions of the showroom.

Reporting:

• Generate regular reports on sales performance, inventory levels, and customer feedback.
• Provide insights and recommendations based on the analysis of sales and customer data.
• Doing market research, competitor studies, promotions & activities, offers, sales volumes, and reporting to management.

Any other tasks assigned by the management.

Skills & Expertise

Client Relationships

Excellent communication skill

Excellent customer service skills

Proficient in MS Office Applications

Sales Techniques

Salesmanship

Strong Convincing and Negotiation Skills

Team Management and leadership

Compensation & Other Benefits

• Mobile bill, Medical allowance, Provident fund
• Salary Review: Yearly
• Lunch Facilities: Partially Subsidize
• Festival Bonus: 2

• Office Gym Facilities and Fitness Center.
• Professional Indoor Badminton Court and Indoor Games Facilities.
• Competitive salary and benefits package.
• Opportunity for career growth within a leading distribution company.
• Collaborative and innovative work environment.
• Access to cutting-edge technology and resources.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
• The chance to work with a leading global brand.

Workplace

Work at office

Employment Status

Full Time

Job Location

Anywhere in Bangladesh

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