The Royena Resort Limited.(RRL)

Summary

Education

Diploma in Hotel Management, HSC, Bachelor of Arts (BA), Bachelor of Business Administration (BBA)

Experience

3 to 5 years
The applicants should have experience in the following business area(s):
Hotel, Restaurant, Resort, Motel, Fast Food Shop
Freshers are also encouraged to apply.

Additional Requirements

Guest Arrival & Departure:

Warmly welcome guests at the entrance and assist with luggage during check-in/check-out.
Escort guests to rooms, explaining in-room features and hotel facilities (e.g., pool hours, dining options).·
Inspect vacated rooms for forgotten items and coordinate with a reception for lost property.

Luggage & Valet Management:

Safely transported and tagged luggage, ensuring proper storage in the hotel’s baggage room.
Handle valet parking requests, including parking/retrieving vehicles efficiently.
Assist with transferring luggage between rooms upon guest requests.

Guest Relations & Communication:

Memorize names of VIPs, repeat guests, and long-term visitors; greet them warmly (e.g., “Welcome back, Mr. Smith!”).
Relay guest requests (e.g., wake-up calls, taxi bookings) to relevant departments promptly.
Provide clear directions to local attractions, transport hubs, and event venues.

Operational Support:

Maintain cleanliness and order in the lobby, baggage room, and entrance areas.
Report equipment malfunctions or safety hazards to the bell captain/front office.
Attend per-shift briefings and training sessions to stay updated on hotel operations.

Physical & Safety Requirements:

Lift/carry items up to 80 lbs, stand/walk for extended periods, and perform tasks requiring bending or twisting.
Follow safety protocols for equipment use and emergency procedures.

Bellboy

Client service skills

Good communication skills

Work at office

Full Time

Gazipur

To apply for this job email your details to admin@chakricircular.com