Boutique Operations Specialist /Commercial Manager(BOS)

Rhythm Jewelry Ltd.

Rhythm Jewelry Ltd.

 

Rhythm Jewelry Ltd.

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Summary

  • Vacancy: 1
  • Location: Dhaka
  • Minimum Salary: Negotiable
  • Experience: 4 to 5 years
  • Published: 9 Jul 2024

 

Requirements

Education

  • Bachelor/Honors

Experience

  • 4 to 5 years
  • The applicants should have experience in the following business area(s):
    Group of Companies, Jewelry/Gem

Additional Requirements

Behavioral Skills:

•Hardworking

•Takes additional responsibility

•Communication

•Energetic

•Continuous learning drive

Knowledge:

•Strong mathematical skills

•Understanding of basic statistics

•Computer literate with knowledge in latest accounting / commercial packages and MS-Excel

•Good analytical skills

•Knowledge of current commercial statutory regulations and open to learning Bangladesh regulations

•Ability to improve store process

Responsibilities & Context

Job Context:The role is responsible for ensuring adherence to defined procedures and commercial regulations in the store.

Job Responsibilities

Commercial: Store-level Commercial Compliance

Verify store level transactions periodically to ensure zero deviation from defined procedure. Audit store inventory, regularly conduct physical stock verification (PSV) at the store level, report missing inventory & initiate suitable actions. Take a daily count of SKUs to tally system generated report with the inputs provided by store staff. Ensure revenue is booked as per defined procedure. Ensure customer verification is done as per defined procedure with the help of proper identification documents. Handle critical customer complaints related to commercial compliance and close all pending cases as quickly as possible.

Process Outcome:

•Compliance with defined process

•Compliance with statutory / regulatory norms

•Zero loss

•Complaint resolution

Performance Measure:

•Adherence to timelines

•Zero deviation from the defined procedures

•Zero deviation from statutory / regulatory guidelines

•TAT for customer queries

•Audit Score

Commercial: Training & Development

Train cashiers / identified RSOs periodically on payment procedures & statutory / regulatory norms etc. Keep a check & provide proper guidance to cashiers & store staff in the areas related to compliance, stock reconciliation & customer verification

Process Outcome:

•Compliance with defined process

•Compliance with statutory / regulatory norms

Performance Measure:

•Zero deviation from the defined procedures

•Zero deviation from statutory / regulatory guidelines

Commercial: Store Support & Process Improvement

Ensure POS system & master data is updated regularly. Develop weekly & monthly dashboards, provide monthly MIS & special reports to store manager as per requirement. Provide requisite support to the store staff during exhibitions / road shows / new product launch, prepare revenue reports for regional commercial team during such events. Discover new ways to make store level commercial processes more efficient & less time consuming, drive the same during regional meets.

Process Outcome:

•Compliance with defined process

•Compliance with statutory / regulatory norms

•Zero loss

•Continuous process improvement

Performance Measure:

•Adherence to timelines

•Zero deviation from the defined procedures

•Zero deviation from statutory / regulatory guidelines

•Zero loss due to master updation error

Skills & Expertise

hardworking

Compensation & Other Benefits

  • Mobile bill, Provident fund
  • Salary Review: Yearly
  • Festival Bonus: 2

As per Company policy.

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

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