BPO Operations Executive (Night Shift)

BPO Doctor

BPO Doctor

Summary

  • Vacancy: 30
  • Age: 19 to 28 years
  • Location: Dhaka, Dhaka (DOHS Mohakhali)
  • Salary: Tk. 15000 – 22000 (Monthly)
  • Published: 13 Jun 2025

 

Requirements

Education

  • Bachelor/Honors

Additional Requirements

  • Age 19 to 28 years
  • Good in English (written and spoken)
  • Freshers are most welcome
  • Can work in Night Shift
  • Strong grammar, spelling, and punctuation skills
  • Excellent in Microsoft Office
  • Strong practical knowledge of operating computer function
  • Good typing speed
  • Ability to convey tone and intent clearly through text
  • Fast and accurate typing skills
  • Friendly, professional, and responsive communication style.

Responsibilities & Context

BPO Operations Executive(English communicators) (Night-Shift)

Job Responsibilities:

  • Customer Interaction: Handle inbound/outbound calls, emails, or chats to assist customers with inquiries or issues.
  • Issue Resolution: Resolve customer complaints or problems promptly and efficiently.
  • Data Entry: Update customer information and record interactions in CRM systems.
  • Product Knowledge: Provide accurate information on products, services, or processes.
  • Performance Targets: Meet key performance metrics like call handling time, customer satisfaction, and issue resolution.
  • Documentation: Maintain accurate records of customer interactions and actions taken.
  • Team Collaboration: Work with team members to achieve departmental goals and improve service quality.
  • Compliance: Follow company policies and ensure compliance with relevant regulations

Skills & Expertise

Computer skill

English Communicatin Skill

English typing

Hard Working

Hardworking and Passionate. Punctual

MS Word/ Excel/ PowerPoint/ OneNote

Working under pressure

Compensation & Other Benefits

  • Performance bonus, Over time allowance
  • Salary Review: Yearly
  • Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Gender

Only Male

Job Location

Dhaka, Dhaka (DOHS Mohakhali)

Job Highlights

  • BPO Doctor is looking for talented individuals who can communicate, professionally, and effectively through text!

Source link

To apply for this job email your details to admin@chakricircular.com