Branch Manager

Persona Hair & Beauty Ltd.

 

Persona Hair & Beauty Ltd.

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Summary

• Vacancy: 02
• Age: 28 to 40 years
• Location: Chattogram
• Salary: Negotiable
• Experience: 3 to 7 years
• Published: 5 Sep 2024

 

Requirements

Education

• Master of Business Management (MBM)

Experience

• 3 to 7 years
• The applicants should have experience in the following business area(s):
  Direct Selling/Marketing Service Company, Super store, Shopping mall, Beauty Parlor/Saloon/Spa, Shop/Showroom

Additional Requirements

• Age 28 to 40 years

Only Female can Apply

Responsibilities & Context

Operational Management:

• Oversee daily salon operations, including opening and closing procedures.
• Ensure all equipment and supplies are maintained and orders are placed as needed.
• Ensure standard quality of service.
• Implement and uphold salon policies and procedures to ensure smooth operations.

HR Management/Staff Supervision and Development:

• Take care about the branch salaries and pay-roll.
• Recruit, train, and manage salon staff including stylists, receptionists, and support personnel.
• Implement company policies & procedures strictly.
• Conduct regular performance reviews and provide constructive feedback.
• Schedule staff shifts and manage time-off requests to ensure optimal coverage.

Customer Service:

• Ensure exceptional customer service standards are met by all staff members.
• Address and resolve customer complaints or issues in a professional and timely manner.
• Foster a welcoming and positive environment for clients.

Sales and Marketing:

• Drive sales and achieve financial targets by promoting services, products, and special offers.
• Implement local marketing strategies and engage in community outreach to attract new clients.
• Manage retail product inventory and recommend new products to meet client needs.

Financial Management:

• Put all effort to meet the financial revenue targets for the branch.
• Oversee branch financials, including budgeting, expense control, and revenue tracking.Process transactions accurately and manage cash flow.
• Prepare and analyze financial reports to identify trends and areas for improvement.

Compliance and Safety:

• Ensure the salon adheres to health and safety regulations, including sanitation and hygiene standards.
• Maintain licenses and certifications as required by local regulations.
• Conduct regular staff training on safety and operational protocols.

Administrative Duties:

• Maintain accurate records of Vehicles sales, and inventory.
• Prepare reports and documentation as required for management or regulatory purposes.
• Lead admin & logistic team and other stakeholders.
• Manage salon appointments, walk-ins, and client database effectively.

Skills & Expertise

Customer Relationship Management

Management and Leadership

Problem solving and decision making

Sales target

Customer Service

Strong communication and presentation skills

Team management

Team player

Workplace

Work at office

Employment Status

Full Time

Gender

Only Female

Job Location

Chattogram

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