Bio-Xin Cosmeceuticals
Bio-Xin Cosmeceuticals
Bio-Xin Cosmeceuticals
Follow
More jobs from this company
Summary
- Vacancy: —
- Location: Anywhere in Bangladesh
- Minimum Salary: Negotiable
- Experience: At least 5 years
- Published: 11 Jun 2024
Requirements
Education
- Bachelor’s or Master’s degree in Business Administration. A combined degree in Business Administration and Biological Sciences, such as Pharmaceutical Sciences, will be given preference.
Experience
- At least 5 years
Additional Requirements
- Experience: Minimum of 5 years of experience in a managerial role, preferably within the skincare, beauty, or wellness industry.
- Skills: Strong leadership, sales management, and customer service skills.
- Knowledge: Understanding of inventory management, financial accounting, and regulatory compliance.
- Communication: Excellent verbal and written communication skills.
- Proactive: Ability to work independently, take initiative, and drive results.
Responsibilities & Context
About Bio-Xin Cosmeceuticals:
- Bio-Xin Cosmeceuticals is a premier brand specializing in aesthetic treatments, skincare products, beauty supplements, and wellness products. We are committed to providing scientifically-backed and high-quality solutions to our customers. We are seeking a dynamic and experienced Branch Manager to lead our branch operations and ensure exceptional customer experiences.
Job Description:
- The Branch Manager will be responsible for overseeing all branch operations, ensuring customer satisfaction, achieving sales targets, and managing the branch team. The ideal candidate will have a strong background in business administration, with preference given to those with combined expertise in business administration and biological sciences.
Key Responsibilities:
Customer Journey and Experience:
- Ensure a seamless and exceptional customer journey from entry to post-purchase follow-up.
- Address customer inquiries and resolve issues promptly to maintain high levels of satisfaction.
- Implement strategies to enhance the overall customer experience and satisfaction.
Sales Management:
- Develop and execute sales strategies to achieve branch sales targets for products and services.
- Monitor sales performance and implement corrective actions as needed.
- Analyze sales data and market trends to identify opportunities for growth.
Team Leadership and Management:
- Lead, mentor, and motivate the branch team to achieve their individual and collective goals.
- Conduct regular performance reviews and provide ongoing training and development opportunities.
- Foster a positive and productive work environment.
Branch Inventory Management:
- Manage inventory levels to ensure product availability while minimizing overstock.
- Conduct regular stock audits and maintain accurate inventory records.
- Coordinate with the supply chain department for timely replenishment of stock.
Accounts Management:
- Oversee the branch’s financial transactions, including sales, expenses, and budgets.
- Ensure accurate and timely reporting of financial data.
- Implement financial controls to safeguard branch assets.
Regulatory Compliance:
- Ensure compliance with all relevant regulatory requirements and company policies.
- Maintain up-to-date knowledge of industry regulations and standards.
- Implement and enforce compliance protocols within the branch.
Product and Service Knowledge:
- Acquire and maintain an in-depth understanding of Bio-Xin Cosmeceuticals product and service offerings.
- Effectively communicate the value proposition of our products and services to customers.
- Stay updated on the latest advancements in aesthetic treatments, skincare products, beauty supplements, and wellness products.
Key Performance Indicators (KPIs):
- Customer Satisfaction Score (CSAT): Maintain a CSAT score of 90% or higher.
- Sales Growth: Achieve a minimum of 30% year-over-year sales growth.
- Inventory Accuracy: Maintain an inventory accuracy rate of 100%
- Employee Engagement: Achieve an employee engagement score of 90% or higher.
- Regulatory Compliance: Achieve 100% compliance with all relevant regulations and internal policies.
- Financial Accuracy: Ensure financial discrepancies are 0% of total transactions.
- Customer Retention Rate: Maintain a customer retention rate of 85% or higher.
Skills & Expertise
Excellent communication skill
Excellent customer service skills
Excellent leadership and interpersonal skills
Sales Management
Compensation & Other Benefits
- Competitive salary and performance-based bonuses.
- Opportunities for professional development and career advancement.
- A supportive and dynamic work environment
Employment Status
Full Time
Job Location
Anywhere in Bangladesh