ICC communication
ICC communication
ICC communication
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Summary
- Vacancy: 1
- Age: 25 to 35 years
- Location: Khulna
- Salary: Negotiable
- Experience: 5 to 10 years
- Published: 12 Feb 2025
Requirements
Education
- Bachelor/Honors
Experience
- 5 to 10 years
- The applicants should have experience in the following business area(s):
ISP, Computer Hardware/Network Companies
Additional Requirements
- Age 25 to 35 years
Responsibilities & Context
Job Title : Branch Manager (Sales & Marketing)
Industry : Internet Service Provider (ISP)
Location : Khulna
About Us:
ICC Communication Ltd is dedicated to creating compelling visual content that connects with audiences across various platforms. We are seeking a skilled and passionate Video Editor to join our team and play a pivotal role in delivering high-quality video projects.
Job Summary:
The Branch Manager is responsible for overseeing the sales, marketing, and operations of the branch to drive revenue growth and ensure customer satisfaction. This role involves leading a team, developing marketing strategies, managing sales targets, and ensuring smooth branch operations for an ISP business.
Key Responsibilities:
Sales & Business Development
- Develop and execute sales strategies to meet branch revenue targets.
- Identify and explore new business opportunities, including B2B and B2C sales.
- Build and maintain relationships with corporate clients, residential customers, and key stakeholders.
- Monitor competitor activities and adjust sales strategies accordingly.
Marketing & Customer Engagement
- Plan and implement marketing campaigns to promote ISP services.
- Conduct market research to identify customer needs and preferences.
- Develop partnerships with local businesses for cross-promotions and referrals.
- Organize promotional events, sponsorships, and community engagement initiatives.
Operations & Team Management
- Supervise and motivate the sales and customer service teams.
- Monitor branch performance, ensuring customer satisfaction and service quality.
- Ensure adherence to company policies, guidelines, and regulatory compliance.
- Manage inventory, logistics, and branch operational costs.
Customer Service & Retention
- Address customer complaints and ensure prompt issue resolution.
- Implement strategies to enhance customer retention and minimize churn.
- Work closely with technical teams to ensure seamless service delivery.
Qualifications & Experience:
Education: Bachelor’s degree in any discipline.
Experience: 5+ years of experience in sales & marketing, preferably in the ISP or telecommunications industry.
Skills:
- Strong leadership and team management skills.
- Excellent communication and negotiation abilities.
- Knowledge of internet services, broadband technologies, and network infrastructure.
- Ability to analyze data, prepare reports, and develop strategic plans.
- Proficiency in CRM and sales management software.
Key Performance Indicators (KPIs):
- Sales revenue and customer acquisition growth.
- Customer retention rate and satisfaction scores.
- Branch operational efficiency and cost management.
- Success of marketing campaigns and lead conversion rates.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and skill enhancement.
- A collaborative and creative work environment.
- Access to state-of-the-art editing tools and software.
Application Process:
To apply, please send your CV, portfolio/show reel, and a brief cover letter to Email Address: [email protected]. Make sure to highlight your most relevant projects and achievements.
Application Deadline: 22 February 2025
Be part of a team that values creativity and innovation. Join us at ICC Communication Ltd.
Skills & Expertise
CRM Management
Good at Microsoft Word and Microsoft Excel
Good communication skills
Information technology
Internet Service Provider
Office Management
Sales & Marketing
Workplace
Work at office
Employment Status
Full Time
Job Location
Khulna
To apply for this job email your details to admin@chakricircular.com