Call Center Executive

SS Global Lab

SS Global Lab

 

SS Global Lab

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Summary

  • Vacancy: 2
  • Age: 20 to 25 years
  • Location: Rajshahi
  • Salary: Tk. 4000 – 6000 (Monthly)
  • Published: 12 Jun 2024

 

Requirements

Education

  • Bachelor/Honors, Higher Secondary

Additional Requirements

  • Age 20 to 25 years

Responsibilities & Context

  • Identify and qualify potential customers through outbound calls.
  • Maintain and update customer databases with accurate and current information.
  • Promote products or services to existing customers and find out their needs to ensure maximum satisfaction.
  • Explain product features and benefits, answer questions, and address customer concerns.
  • Schedule appointments or follow-up calls for the sales team.
  • Ensure that all appointment details are accurately recorded and communicated.
  • Build and maintain strong customer relationships through regular follow-ups.
  • Track and report on progress towards goals and objectives.
  • Gather feedback from customers and prospects about product and service preferences.
  • Ensure compliance with company policies and industry regulations during all telemarketing activities.
  • Maintain detailed records of calls, customer interactions, and outcomes.
  • Assess customer satisfaction through on-call survey.

Skills & Expertise

Communication

MICROSOFT OFFICE

Office Management

Compensation & Other Benefits

  • Performance bonus, Mobile bill
  • Salary Review: Yearly

Workplace

Work at office

Employment Status

Internship

Job Location

Rajshahi

Source link

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