Call Center Executive

Fortune Construction LTD.

Requirements

Education

  • Bachelor/Honors

Experience

    • At most 2 years
  • The applicants should have experience in the following business area(s): Building & Construction Materials, Property Management & Preservation Services, Real Estate
  • Freshers are also encouraged to apply.

Additional Requirements

  • Age 22 to 30 years

Job Requirements

  • Must have excellent verbal communication skills in Bangla.
  • Ability to speak clearly, confidently, and politely with clients over the phone and in person.
  • Basic English communication skills.
  • Proficiency in Microsoft Word, Excel, Email, and Internet browsing.
  • Smart, presentable, and customer-oriented personality.
  • Strong interpersonal and organizational skills.
  • Ability to work under pressure and maintain professionalism.

Responsibilities & Context

Fortune Construction Ltd. is seeking a smart, presentable, and well-spoken Call Center Executive to manage customer communications, lead follow-up, and front desk operations. The ideal candidate should possess excellent communication skills and a professional attitude to represent the company effectively.

Job Responsibilities

  • Receive and handle incoming calls professionally.
  • Follow up with prospective clients generated from Facebook Ads, website inquiries, and other marketing channels.
  • Maintain customer records and update lead status regularly.
  • Schedule client meetings and project site visits.
  • Handle WhatsApp, Messenger, and other customer communications.
  • Welcome and assist visitors at the reception desk.
  • Maintain visitor logs and front desk operations.
  • Coordinate with Sales, Marketing, and Management teams.
  • Prepare daily call and follow-up reports.

To apply for this job email your details to apply@chakricircular.com