Tech Point BPO
Tech Point BPO
Tech Point BPO
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Summary
- Vacancy: 10
- Age: 22 to 32 years
- Location: Dhaka (Mohammadpur)
- Published: 26 Jun 2024
Requirements
Education
- Bachelor/Honors
Additional Requirements
- Age 22 to 32 years
Responsibilities & Context
#Time:
1. 9:00PM- 06:00AM
2. 06:00AM- 12:00PM
#Job_Context
•International Call Center, Inbound
•Night shift & Day Shift
•PLEASE DO NOT APPLY IF YOU ARE NOT GOOD IN ENGLISH SPEAKING.
#Job_Responsibilities
•Manage large amounts of inbound calls in a timely manner
•No sales target.
•Follow communication “scripts” when handling different topics
•Handle customer inquiries over the phone
•Manage and resolve customer complaints
•Provide customers with product and service information
•Process orders, forms and applications
•Identify and escalate priority issues
•Follow up customer calls where necessary
•Document all call information according to standard operating procedures
Skills & Expertise
Customer Support/ Client Service
Fluent in English (speaking
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka (Mohammadpur)