Call Center Executive (International)

Tech Point BPO

Tech Point BPO

 

Tech Point BPO

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Summary

  • Vacancy: 10
  • Age: 22 to 32 years
  • Location: Dhaka (Mohammadpur)
  • Published: 26 Jun 2024

 

Requirements

Education

  • Bachelor/Honors

Additional Requirements

  • Age 22 to 32 years

Responsibilities & Context

#Time:

1. 9:00PM- 06:00AM

2. 06:00AM- 12:00PM

#Job_Context

•International Call Center, Inbound

•Night shift & Day Shift

•PLEASE DO NOT APPLY IF YOU ARE NOT GOOD IN ENGLISH SPEAKING.

#Job_Responsibilities

•Manage large amounts of inbound calls in a timely manner

•No sales target.

•Follow communication “scripts” when handling different topics

•Handle customer inquiries over the phone

•Manage and resolve customer complaints

•Provide customers with product and service information

•Process orders, forms and applications

•Identify and escalate priority issues

•Follow up customer calls where necessary

•Document all call information according to standard operating procedures

Skills & Expertise

Customer Support/ Client Service

Fluent in English (speaking

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Mohammadpur)

Source link

To apply for this job email your details to admin@chakricircular.com