Call Center Executive( Online Shop)

Town Shop

Town Shop

 

Town Shop

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Summary

  • Vacancy: —
  • Location: Dhaka (Uttara Sector 10)
  • Minimum Salary: Negotiable
  • Experience: At least 1 year
  • Published: 10 Jul 2024

 

Requirements

Experience

  • At least 1 year
  • The applicants should have experience in the following business area(s):
    Advertising Agency, E-commerce, E-commerce Startup

Responsibilities & Context

  • Proficiency in managing customers over phone calls, follow-ups, and texts is mandatory.
  • Respond to incoming messages and phone inquiries.
  • Determine to support or assist customers after sales.
  • Handle & Manage Customers Calls ( Online shop ).
  • Manage Online Sales and Delivery Confirmation.
  • Keep Track of Inventory to ensure stocks.
  • Manage Official Facebook pages accordingly and collect leads from relevant sources.
  • Maintain records and other documentation and up-to-date Daily and monthly sales reports.
  • Handle & resolve customer complaints and communicate issues with the team’s help.
  • Set up a positive mind for any other tasks assigned by the management.
  • Understand the needs of business customers.
  • Record sales and order information or enter sales information into a computer system.

Employment Status

Full Time

Job Location

Dhaka (Uttara Sector 10)

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