Call Center Executive (Operations)

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Summary

• Vacancy: 20
• Age: 18 to 40 years
• Location: Dhaka (Mirpur 1)
• Salary: Tk. 5500 – 8000 (Monthly)
• Published: 4 Jun 2024

Requirements

Education

• HSC, A Level, Alim (Madrasah), HSC (Vocational)

Additional Requirements

• Age 18 to 40 years

• Previous Experience in any CALL CENTER is Strongly Preferable.
• Fresher’s are also encouraged to apply if & only you are very good & strong in oral Communications.
• Applicants must be from nearby Mirpur area.
• Day to day planning and report management ability.
• Experienced one will be highly appreciated.
• Must be smart enough to handle any difficult situation that may rise during maintaining teams.
• Should have good convincing skill and excellent sales skill.
• Should be able to maintain client database.

Responsibilities & Context

• Job Location: Tolarbagh R/A,Mirpur-1,Dhaka-1216
• Employment Status: Half-time (6 hours)
• Duty time : (Slot: 9am to 3pm & 3pm to 9pm)- Friday off day
• You have to handle each & every client with care and sincerity.
• Handle critical customers with effective and gentle communication skill.
• Telesales / Telemarketing / Appointment settings for specific client over the phone on a daily basis as per instruction.
• Manage outbound/inbound calls to Customers across the country in a timely manner.
• You have to fill up your daily, weekly and monthly goal for fulfilling the target.

Skills & Expertise

Computer skill

Effective communication skills

Compensation & Other Benefits

• Mobile bill, Tour allowance, Performance bonus
• Salary Review: Half Yearly
• Festival Bonus: 3

Possessing several types of performance bonuses & having the aspects of communication skills development.

Workplace

Work at office

Employment Status

Part Time

Job Location

Dhaka (Mirpur 1)

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