Call Center Officer

A Leading Private Commercial Bank

A Leading Private Commercial Bank

 

A Leading Private Commercial Bank

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Summary

  • Vacancy: —
  • Location: Dhaka
  • Minimum Salary: Negotiable
  • Published: 29 Jul 2024

 

Requirements

Education

  • Minimum graduate

Additional Requirements

  • Similar working experience will be preferred
  • Excellent verbal and written communication skills both in Bangla and English
  • Positive attitude and customer centric mindset
  • Ability to work in a team under roster
  • Having basic computer knowledge

Responsibilities & Context

  • Manage customer queries and complaints with standard service level
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, and provide solutions

Employment Status

Contractual

Job Location

Dhaka

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