Case Worker _Humanitarian Crisis Response

Islamic Relief Bangladesh

Islamic Relief Bangladesh

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Summary

• Vacancy: 5
• Age: at most 55 years
• Location: Cox’s Bazar (Ukhia)
• Maximum Salary: Tk. 28694 (Monthly)
• Experience: At least 2 years
• Published: 12 Mar 2025

Requirements

Education

• Bachelor of Social Science (BSS), Bachelor of Social Science (Pass), Bachelor of Arts (BA), Bachelor of Arts (Pass), Bachelor/Honors

Experience

• At least 2 years
• The applicants should have experience in the following business area(s):
  NGO, Development Agency

Additional Requirements

• Age at most 55 years

Working Experience in:

Protection, Gender, PSS, Safeguarding, GBV, Case management and PSEAH.

Advanced Competencies:

• Social/Community Mobilization Skill

Intermediate Competencies:

• Project Implementation Skill.
• Facilitation Skill
• Coordination/Networking/Communication Skill
• Reporting & Documentation Skill
• Financial management
• Decision making
• Conflict resolution
• Leadership
• Self-development
• Problem-solving
• Work under pressure and manage workload effectively
• Supportive, effective and good team player
• Cultural Sensitivity
• KoBo Toolbox application
• Willing to adapt to IRW’s norms and values

  IT Skill: Working knowledge of Microsoft Word / Excel / PowerPoint/Basic Internet, etc

  Physical: Persons with specific need are highly encourage to apply

  Language Skill: Must have proficiency in Chittagong dialect/Local Language

Responsibilities & Context

Ensure PSEA, Safeguarding and awareness raising for establishing dignified living conditions of FDMNs (Forcefully displaced Myanmar’s Nationals) Community- 60%

• Organize culturally appropriate awareness campaigns on gender equality, SRHR, and protection.
• Facilitate and update referral pathways regularly.
• Assist in training community volunteers and staff on protection principles, safeguarding, SRHR, GBV, and Psychological First Aid (PFA).
• Verify selected rightsholders before activities.
• Maintain Safe Spaces/Referral Hubs/Women-Friendly Spaces (WFS) in the target area.
• Implement recreational and educational activities for women and girls in safe spaces.
  Support capacity-building sessions on gender equality, survivor-cantered approaches, and referral mechanisms.
• Assist in training men and boys on healthy relationships, consent, and gender stereotypes.
• Facilitate sessions on GBV prevention, SRHR, and STI awareness.
• Distribute IEC and SBCC materials for awareness-raising activities.
• Assist in developing training modules for community engagement and capacity-building activities.
• Ensure safeguarding measures are implemented to protect project rightsholders and staff.
• Promote a gender-friendly and safe working environment.
• Support female volunteers and persons with disabilities to achieve program objectives.
• Mentor volunteers to enhance performance and ensure accountability.
• Identify volunteers’ learning and development needs and coordinate with project management to address gaps.
• Assist in providing capacity-building training to volunteers.
• Conduct household visits and assist volunteers in identifying GBV cases and protection issues.
• Address protection concerns and facilitate case management and referrals.

Monitoring & evaluation and Knowledge Management- 15%

• Monitor the effectiveness of referral mechanisms and protection services.

• Assist in team meetings to share knowledge and findings for program improvement.
• Support research, data collection, and impact assessment in alignment with the MEAL framework.
• Assist in making the Complaint and Feedback Response Mechanism (CFRM) active and monitor regularly.
• Facilitate surveys such as KAP, Demographic, baseline, and endline gender analysis.

Financial Management- 10%

• Ensure payment of volunteers and casual laborers following IR guidelines.
• Assist in financial transactions related to cash distribution and financial management.
• Support financial documentation, including bills, vouchers, PRs, money requisitions, and cash advances.
• Ensure compliance with financial reporting requirements.

Reporting and Documentation- 10%

• Assist in documentation and reporting of activities, including training sessions and awareness campaigns.
• Support the submission of progress reports (weekly, monthly, quarterly) to project management
• Document and disseminate referrals (daily, weekly, monthly).
• Document case stories and lessons learned from the field.

  Others- 5%

• Participate in seasonal programs (Ramadan, Qurbani, Winterization, etc.
• Assist in ensuring the security of project staff and volunteers.
• Travel frequently to remote project areas as required.
• Uphold IR’s Child Protection & PSEA Policy.
• Perform any other duties assigned by the Supervisor.
  

Skills & Expertise

Child Protection

GBV Case Management

Gender

PSEA

Safeguarding

Compensation & Other Benefits

• Mobile bill,
• Tour allowance/Per-diem,
• Provident fund
• Weekly 2 holidays
• 10 % High cost Allowance
• Insurance coverage (IPD, OPD, Life, DB, CIB),
• Festival Bonus
• Long Service Awards
• Leave (Annual, Casual, Sick, TOIL/CTO, Maternity, Paternity)Gratuity, etc.
• Other benefits will be provided as per the organizational HR Policy

Workplace

Work at office

Employment Status

Full Time

Job Location

Cox’s Bazar (Ukhia)

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