1000FIX Services Ltd.
1000FIX Services Ltd.
1000FIX Services Ltd.
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Summary
- Vacancy: —
- Age: 25 to 35 years
- Location: Anywhere in Bangladesh
- Salary: Tk. 25000 – 30000 (Monthly)
- Experience: At least 3 years
- Published: 29 Sep 2024
Requirements
Education
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Graduation/Post-Graduation in any discipline from any reputed university.
Experience
- At least 3 years
- The applicants should have experience in the following business area(s):
Manufacturing (FMCG), IT Enabled Service, Group of Companies
Additional Requirements
- Age 25 to 35 years
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Good communication skills, both verbal and written with good presentation skills.
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Competency in Microsoft applications including Word, Excel, PowerPoint, and Outlook.
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Good Analytical and Organizing Skills.
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Good Planning and Decision-Making Skills.
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Strong people management skills.
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Demonstrate a strong sense of ownership and dedication to responsibilities.
Responsibilities & Context
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This position will supervise a team and manage the overall customer care center activities of a respective region.
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Center In-Charge is overall responsible for ensuring customer satisfaction by providing reliable, prompt, and friendly service.
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Must be knowledgeable in after-sales service operations for home appliances mobile devices, and IT Products.
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Coordinate with all center functions (Executive, Technical Engineer, Accounts, Inventory, and Logistics, etc.) and report to regions and head office.
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Must be KPI driven, ensuring consistent monitoring and improvement of results.
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Needs to be sales and revenue target-oriented, with a strong focus on achieving and exceeding revenue growth and profitability goals for the service center.
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Excellent relationship management with vendors and the local sales team.
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A dedicated salesperson with a passion for selling home appliances, IT products, and accessories.
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Motivate the customer with positive reviews to convert the interest into sales.
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Target-oriented and punctuality are a must requirement in the workplace.
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Achieve sales targets set by the management and prepare periodic reports accordingly.
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Coordinate with the service department to provide smooth and quality services.
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Research and recommend new opportunities and service improvements with proper forecasting.
Skills & Expertise
Customer relationship
Customer Service
Electronics and home appliance Sales Marketing
IT product Knowledge
Mobile Servicing
Problem Solving
Service Operations
Compensation & Other Benefits
- T/A, Mobile bill, Medical allowance, Performance bonus, Provident fund, Profit share
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Workplace
Work at office
Employment Status
Full Time
Job Location
Anywhere in Bangladesh