1000FIX Services Ltd.
1000FIX Services Ltd.
Center in Charge – After Sales Service Operation
1000FIX Services Ltd.
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Summary
- Vacancy: 4
- Age: at most 35 years
- Location: Anywhere in Bangladesh
- Minimum Salary: Tk. 20000 (Monthly)
- Experience: At least 2 years
- Published: 20 May 2024
Requirements
Education
- Bachelor of Business Administration (BBA)
- Bachelor of Science (BSc)
- Master of Business Administration (MBA)
Experience
- At least 2 years
- The applicants should have experience in the following business area(s):
IT Enabled Service
Additional Requirements
- Age at most 35 years
- Good communication skill in both verbal and written with good presentation skills.
- Competency in Microsoft applications including Word, Excel, Power Point and Outlook.
- Good Analytical and Organizing Skills.
- Good Planning and decision Making Skill.
- He must be able to manage People.
- He must possess ownership and dedication towards the responsibilities.
Responsibilities & Context
- This position will supervise a team and manage overall customer care center activities of a respective region.
- Center in Charge is overall responsible to ensure customer satisfaction by providing reliable, prompt, and friendly service.
- Coordinate with all center functions (Executive, Technical Engineer, Accounts, Inventory and Logistics etc.) and to report to regions and head office.
- Must be KPI driven.
- Sales & revenue target oriented.
- Should have knowledge in After Sales Service Operation (Laptop, Desktop, Printer, Scanner and Security Product).
- Excellent relationship management with dealer and local sales team.
- A passionate sales person to sell IT product and accessories items.
- Motivate the customer with positive review to convert the interest into sales.
- Target oriented and punctuality are a must requirement in workplace.
- Expert in reporting through MS Excel, Power point etc.
- Should be fluent in understanding and executing ERP system.
- Achieve sales target set by the management and prepare periodic report accordingly.
- Coordinate with service department to provide smooth and quality services.
- Research and recommend new opportunities, service improvements with proper forecasting.
- Any other tasks assigned by the Management.
Skills & Expertise
After Sales Service
Branch Operation
Customer Support
Dealer Management
Inventory management
IT Support Service
petty cash management
Team Leading
Compensation & Other Benefits
- Mobile bill, Medical allowance, Performance bonus, Profit share, Provident fund
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Regular training and certification facility.
Workplace
Work at office
Employment Status
Full Time
Job Location
Anywhere in Bangladesh