1000FIX Services Ltd.

Summary

Education

Experience

At least 3 years
The applicants should have experience in the following business area(s):
Manufacturing (FMCG), IT Enabled Service, Group of Companies

Additional Requirements

Good communication skills, both verbal and written with good presentation skills.
Competency in Microsoft applications including Word, Excel, PowerPoint, and Outlook.
Good Analytical and Organizing Skills.
Good Planning and Decision-Making Skills.
Strong people management skills.
Demonstrate a strong sense of ownership and dedication to responsibilities.

This position will supervise a team and manage the overall customer care center activities of a respective region.
Center In-Charge is overall responsible for ensuring customer satisfaction by providing reliable, prompt, and friendly service.
Must be knowledgeable in after-sales service operations for home appliances mobile devices, and IT Products.
Coordinate with all center functions (Executive, Technical Engineer, Accounts, Inventory, and Logistics, etc.) and report to regions and head office.
Must be KPI driven, ensuring consistent monitoring and improvement of results.
Needs to be sales and revenue target-oriented, with a strong focus on achieving and exceeding revenue growth and profitability goals for the service center.
Excellent relationship management with vendors and the local sales team.
A dedicated salesperson with a passion for selling home appliances, IT products, and accessories.
Motivate the customer with positive reviews to convert the interest into sales.
Target-oriented and punctuality are a must requirement in the workplace.
Achieve sales targets set by the management and prepare periodic reports accordingly.
Coordinate with the service department to provide smooth and quality services.
Research and recommend new opportunities and service improvements with proper forecasting.

Customer relationship

Customer Service

Electronics and home appliance Sales Marketing

IT product Knowledge

Mobile Servicing

Problem Solving

Service Operations

T/A, Mobile bill, Medical allowance, Performance bonus, Provident fund, Profit share
Lunch Facilities: Partially Subsidize
Salary Review: Yearly
Festival Bonus: 2

Work at office

Full Time

Anywhere in Bangladesh

To apply for this job email your details to admin@chakricircular.com