MyGration Hub
MyGration Hub
MyGration Hub
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Summary
- Vacancy: 01
- Location: Dhaka (Elephant Road)
- Maximum Salary: Negotiable
- Experience: 2 to 4 years
- Published: 6 Jul 2024
Requirements
Experience
- 2 to 4 years
- The applicants should have experience in the following business area(s):
Consulting Firms
Responsibilities & Context
1. Client Consultation and Assessment:
- Conduct initial consultations with prospective clients to assess their eligibility for various immigration programs.
- Provide detailed information about immigration pathways, visa categories, and the requirements for student visas.
- Assess the client’s academic and professional background to recommend the most suitable study programs and institutions.
2. Student File Processing:
- Collect and organize all necessary documents from clients for student visa applications.
- Prepare and review student files to ensure all required information and documentation are complete and accurate.
- Coordinate with educational institutions to obtain offer letters and other necessary admissions documents.
- Maintain and update student files in the firm’s database, ensuring all information is current and accessible.
3. Visa Application Preparation:
- Guide clients through the visa application process, providing clear instructions and timelines.
- Prepare and review visa application forms, ensuring all entries are accurate and compliant with immigration laws.
- Compile and verify all supporting documents, such as financial statements, letters of acceptance, and medical reports.
- Submit visa applications on behalf of clients and monitor the application status.
4. Document Preparation and Verification:
- Assist clients in preparing and authenticating necessary documents for their immigration applications.
- Verify the accuracy and authenticity of documents, such as transcripts, certificates, and identification papers.
- Provide translation services or arrange for official translations of documents, if required.
5. Direct Client Handling and Communication:
- Serve as the primary point of contact for clients throughout the application process.
- Provide regular updates to clients on the status of their applications and any changes in immigration policies.
- Address client inquiries and concerns promptly and professionally, ensuring high levels of customer satisfaction.
- Schedule and conduct follow-up meetings with clients to ensure they are informed about their application progress and next steps.
6. Coordination with Regulatory Bodies:
- Liaise with immigration authorities, consulates, and other regulatory bodies to facilitate the visa application process.
- Stay updated on changes in immigration laws and regulations, ensuring compliance in all client applications.
- Resolve any issues or queries raised by immigration authorities regarding client applications.
7. Reporting and Documentation:
- Maintain accurate records of client interactions, application statuses, and any issues encountered.
- Prepare regular reports on application progress, client satisfaction, and any other relevant metrics for internal review.
- Ensure all client data is handled with confidentiality and in accordance with data protection regulations.
8. Client Education and Guidance:
- Educate clients on the benefits, challenges, and expectations of studying and living abroad.
- Provide pre-departure orientation sessions to prepare clients for their new academic and cultural environment.
- Assist clients in understanding and fulfilling any post-arrival requirements, such as health insurance and accommodation arrangements.
9. Continuous Improvement:
- Gather client feedback to improve service quality and client experience.
- Participate in professional development opportunities to stay informed about best practices in immigration consultancy.
- Collaborate with team members to develop and implement strategies to enhance the efficiency and effectiveness of the consultancy process.
10. Additional Duties:
- Perform any other related duties as assigned by the management to support the overall goals of the firm.
Skills & Expertise
Client service skills
Customer Support/ Client Service
Compensation & Other Benefits
- A comprehensive Total Rewards Program, flexible benefits, competitive compensation.
- Medical allowance, Performance bonus, Mobile bill
- Lunch Facilities: Full Subsidize
- Festival Bonus: 2
Workplace
Work from home, Work at office
Employment Status
Full Time
Gender
Only Female
Job Location
Dhaka (Elephant Road)
Job Highlights
We are seeking a Client Advisor whose primary responsibility will be managing student file processing, visa applications, and document preparation, ensuring seamless communication and support throughout the immigration process.