Client & Vendor Relations Executive (Night Shift)

Texoss LTD

Texoss LTD

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Summary

• Vacancy: 3
• Age: at least 22 years
• Location: Dhaka (Uttara)
• Salary: Tk. 40000 – 50000 (Monthly)
• Experience: 2 to 3 years
• Published: 23 Oct 2024

Requirements

Education

• Bachelor of Science (BSc), A Level

Experience

• 2 to 3 years
• The applicants should have experience in the following business area(s):
  IT Enabled Service, BPO/ Data Entry Firm, Call Center

Additional Requirements

• Age at least 22 years

• Age at least 22 years.

• Fluent in ENGLISH is a MUST.

• Proven experience as a Client Relations Manager, Vendor Manager, or similar role.

• Strong interpersonal and communication skills, with the ability to build rapport and trust with clients and vendors.

• Excellent negotiation and problem-solving abilities.

• Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software.

• Ability to multitask and manage time effectively in a fast-paced environment.

• Detail-oriented with a focus on delivering high-quality service.

• Professional attitude and appearance.

Responsibilities & Context

Responsibilities & Context: Hiring on an URGENT BASIS, Need to be able to join ASAP Very Fluent English Speakers Needed. Texoss seeks a dynamic and personable Client & Vendor Relations Executive (Night Shift) to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with clients and vendors, ensuring seamless communication, and fostering a collaborative environment. This role is crucial in maintaining the high standards of service and efficiency that our clients and vendors expect from us.
Responsibilities: Develop and maintain strong relationships with clients and vendors through regular communication and meetings. Act as the primary point of contact for clients and vendors, addressing inquiries, resolving issues, and ensuring their needs are met. Coordinate with internal departments to ensure timely and accurate delivery of services and products to clients. Negotiate contracts and agreements with vendors to secure the best possible terms. Monitor and evaluate vendor performance, ensuring compliance with company standards and contractual obligations. Prepare and present reports on client and vendor activities, performance metrics, and areas for improvement. Identify opportunities for process improvements and implement strategies to enhance client and vendor satisfaction. Assist in the onboarding process of new clients and vendors, ensuring a smooth transition and integration. Stay up-to-date with industry trends and market conditions to provide informed recommendations to management.

Skills & Expertise

BPO

BPO Industries

Call Center

call center supervisory management

Call Centre Supervision/ Management

Call Operation

Customer Support/ Client Service

Data Management and Analysis

Employment Status

Full Time

Gender

Only Male

Job Location

Dhaka (Uttara)

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