Penrose Bangladesh

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Summary

Education

A Level, Bachelor of Business Administration (BBA), O Level
American International University Bangladesh, North South University, Independent University, BRAC University, will get a preference.

Job Context:

We are seeking dedicated and compassionate individuals to join our team as call center representatives.
American English and excellent communication skills are essential. If you are passionate about helping others and committed to delivering quality service, we invite you to apply and join the Mold Solutions team.

Job Responsibilities:

Respond quickly to US client inquiries via email, phone, or chat, providing accurate and helpful information.
Resolve client issues and complaints with professionalism and efficiency.
Utilize CRM and internal software systems to access client information and update records.
Collaborate with other departments to address client needs and concerns. Assist in the onboarding process for new clients, ensuring a seamless experience.
Maintain a high level of product knowledge to effectively address client questions and give them a proper solution.

Work at office

Full Time

Dhaka (Mirpur 1)

To apply for this job email your details to admin@chakricircular.com