Client Management Executive

EMA LEGAL

EMA LEGAL

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Summary

• Vacancy: 02
• Age: 24 to 32 years
• Location: Dhaka (Paltan)
• Experience: 1 to 3 years
• Published: 29 Jul 2024

Requirements

Experience

• 1 to 3 years
• The applicants should have experience in the following business area(s):
  Banks, Telecommunication, Law Firm
• Freshers are also encouraged to apply.

Additional Requirements

• Age 24 to 32 years

• Basic computer knowledge
• Good oral communication skills
• Good listening and analytical skills
• Empathy and patience when dealing with customers
• Customer focus and adaptability to different personality types
• Pleasant personality with a customer-oriented approach
• Proven experience in a similar role, preferably in a corporate environment
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Ability to maintain confidentiality and professionalism at all times
• Must be sincere in duties
• Should have a pleasant personality
• Professional attitude and appearance
• Customer service attitude.

Responsibilities & Context

We seek a brilliant, bright, resourceful, and enthusiastic client service executive to join our team. The primary responsibility of this role will be to work in a team to support and improve the customer service experience by building positive relationships and ensuring good service.

• Greeting and welcoming guests with professionalism and courtesy.
• Managing incoming calls and directing them to the appropriate personnel.
• She handles inquiries and provides accurate information about the company and its services.
• Coordinating appointments and meetings and maintaining the schedule. Assisting in administrative tasks such as sorting mail, keeping records, and managing office supplies.
• Ensuring the reception area is tidy and presentable at all times.
• Ability to maintain confidentiality and professionalism at all times.
• Pleasant personality with a customer-oriented approach.

Skills & Expertise

Strong communication and presentation skills

Strong communication skills

Strong interpersonal skills

Compensation & Other Benefits

• Mobile bill, Tour allowance, Performance bonus, Weekly 2 holidays
• Salary Review: Half Yearly
• Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Paltan)

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