UY Lab
UY Lab
UY Lab
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Summary
- Vacancy: 5
- Age: 18 to 27 years
- Location: Dhaka (Mohakhali)
- Salary: Negotiable
- Experience: At least 1 year
- Published: 2 Jul 2024
Requirements
Education
- Diploma, Bachelor/Honors, Higher Secondary, Masters
Experience
- At least 1 year
- The applicants should have experience in the following business area(s):
Training Institutes, Call Center - Freshers are also encouraged to apply.
Additional Requirements
- Age 18 to 27 years
Responsibilities & Context
Job Description:
We are looking for a motivated Communication Executive Intern to join our team. The Communication Executive Intern will be responsible for handling customer calls, providing excellent customer service, and ensuring customer satisfaction. The ideal candidate must have strong communication skills, be a good listener, and possess a friendly and professional demeanor.
Responsibilities:
- Answering customer inquiries and resolving issues via phone or email.
- Professionally handling customer complaints.
- Providing customers with product and service information.
- Processing orders, forms, and applications.Identifying and escalating priority issues to the appropriate department.
- Following up with customers on their inquiries and ensuring their satisfaction.
- Maintaining a positive and professional attitude towards customers at all times.
- Outbound and inbound calls.
- Sales generate.
- Fluency in MS Office, Excel, PowerPoint.
Skills & Expertise
Email Communications
Expertise on Customer Relationship Management (CRM) handling.
Good communication skills
Google Sheets
Social Media Page
Telecommunication Service
Compensation & Other Benefits
- Mobile bill, Performance bonus
- Salary Review: Yearly
- Festival Bonus: 2
- Opportunity to work in a collaborative and creative environment.
- Room for professional growth and skill development.
- Competitive compensation package with additional benefits.
- Other relevant perks or unique aspects of your company culture.
- As per company policy.
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka (Mohakhali)