Communication Executive

UY Lab

UY Lab

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Summary

• Vacancy: 10
• Age: 18 to 28 years
• Location: Dhaka (Mohakhali)
• Salary: Tk. 10000 – 16000 (Monthly)
• Experience: At least 1 year
• Published: 5 Dec 2024

Requirements

Education

• Diploma, Bachelor/Honors, Higher Secondary

Experience

• At least 1 year
• Freshers are also encouraged to apply.

Additional Requirements

• Age 18 to 28 years

• Fluency in MS Office, Excel, PowerPoint.

Responsibilities & Context

Job Description:

We are looking for a motivated Communication Executive to join our team. The Communication Executive will be responsible for handling customer calls, providing excellent customer service, and ensuring customer satisfaction. The ideal candidate must have strong communication skills, be a good listener, and possess a friendly and professional demeanor.

Responsibilities:

• Answering customer inquiries and resolving issues via phone or email.
• Professionally handling customer complaints.
• Providing customers with product and service information.
• Processing orders, forms, and applications.
• Identifying and escalating priority issues to the appropriate department.
• Following up with customers on their inquiries and ensuring their satisfaction.
• Maintaining a positive and professional attitude towards customers at all times.
• Outbound and inbound calls.
• Sales generate.

Skills & Expertise

Customer Support/ Client Service

Email Communications

Expertise on Customer Relationship Management (CRM) handling.

Good communication skills

Google Sheets

Seles

Social Media Page

Telecommunication Service

telesales

Telesales Service

Compensation & Other Benefits

• Mobile bill, Performance bonus
• Salary Review: Yearly
• Festival Bonus: 1

• Opportunity to work in a collaborative and creative environment.
• Room for professional growth and skill development.
• Competitive compensation package with additional benefits.
• Other relevant perks or unique aspects of your company culture.
• As per company policy.

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Mohakhali)

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