Ryans Computers Limited
Requirements
Education
- Bachelor/Honors
Additional Requirements
- Age At least 22 years
Responsibilities & Context
- Respond to customer queries and messages through Facebook in a professional and timely manner.
- Handle incoming customer phone calls and provide accurate information and support.
- Communicate with customers through WhatsApp and ensure proper follow-up.
- Reply to customer reviews and queries on Google My Business platforms.
- Create and process Pre-Sales based on customer requirements.
- Maintain and update customer query information in the designated Google Docs/Sheets accurately.
- Coordinate with relevant departments to resolve customer issues effectively.
- Ensure high-quality customer service and maintain positive customer relationships.
- Follow company communication guidelines and service standards.
- Perform other contact center-related tasks assigned by management.
To apply for this job email your details to apply@chakricircular.com