Rural Organization For Social Affairs (ROSA)
Rural Organization For Social Affairs (ROSA)
Rural Organization For Social Affairs (ROSA)
Follow
More jobs from this company
Summary
- Vacancy: 10
- Age: 20 to 35 years
- Location: Bogura
- Minimum Salary: Tk. 12000 (Monthly)
- Experience: 1 to 2 years
- Published: 7 Jul 2024
Requirements
Education
- SSC, Diploma, HSC
Experience
- 1 to 2 years
- The applicants should have experience in the following business area(s):
NGO, Development Agency - Freshers are also encouraged to apply.
Additional Requirements
- Age 20 to 35 years
Responsibilities & Context
- Manage large amounts of incoming phone calls.
- Generate sales leads.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right information.
- Meet personal/customer service team sales targets and call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
Compensation & Other Benefits
- Performance bonus
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status
Full Time
Job Location
Bogura