Customer Care Associate

#EANF#

Sheltech Ceramics Limited

Summary

  • Vacancy: 4
  • Location: Dhaka
  • Salary: Negotiable
  • Experience: 1 to 2 years
  • Published: 19 Jun 2025

 

Requirements

Education

  • Bachelor of Business Administration (BBA)

Experience

  • 1 to 2 years
  • The applicants should have experience in the following business area(s):
    Tiles/Ceramic, Call Center

Responsibilities & Context

Key Responsibilities

  • Make promotional calls to target customers daily maintaining a proper customer list.
  • Receive and provide adequate information to the incoming calls through hotline number.
  • Follow-up the visitors list (visitors of Exp. Centers) to check for their requirements and feedbacks.
  • Shoot text messages through SMS services and WhatsApp, Viber to the target group from potential clients’ database based on national and international days and product promos.
  • Attain the queries received in social media platforms and communicate those accordingly with the concerned team.
  • Share daily data report to the Market Analyst.

Skills & Expertise

Client Relationship Management

Customer Support/ Client Service

Good Communication Skill (Bangla and English)

Reporting and Documentation

Sales & Marketing

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

Source link

To apply for this job email your details to admin@chakricircular.com