Customer Care Executive

BizMappers Ltd.

Requirements

Education

  • University Graduate or University Running student.

Additional Requirements

  • Has basic knowledge regarding Facebook Business Manager and ad account.
  • Has basic knowledge on digital marketing.
  • Basic Microsoft Office skills (word, excel).
  • Has the mindset to work under pressure.
  • Good communication skills both verbally and through text.
  • Good at teamwork.
  • Permanent placement after probation

Responsibilities & Context

  • Be a primary contact for customer inquiries about our products and services.
  • Provide necessary support to the customer with information according to their query.
  • Follow up clients, assure their day-to-day transactions and input data in Excel sheets.
  • Report supervisor with daily work summary.
  • Forward query or technical issues to relevant departments for troubleshooting.
  • Convert hot client prospects into paid clients.

Compensation & Other Benefits

  • 3-month probation period, after that, job confirmation based on performance.
  • Mode of Job: Full-Time (10AM – 7PM)
  • Workplace: Work in office
  • Weekend: 1 day (Friday)
  • Extra Holiday: Monthly 2 Saturday
  • Annual Salary Increment
  • 2 Times Yearly Festival Bonus
  • Free Lunch
  • Unlimited Tea & Coffee
  • Open Space for Relaxation
  • Birthday Celebration
  • Celebration of Events & Occasions

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Adabor)

Read Before Apply

To apply, send your Resume to [email protected] and mention “Application for Customer Care Executive” in the subject line.

Apply Procedure

Email Your CV

Send your CV to the given email [email protected]

Company Information

BizMappers Ltd.

Address:

House-549, Road-10, Baitul Aman Housing Society, Adabor, Dhaka 1207