Customer Care Executive

VisaTube

Requirements

Education

  • Bachelor of Social Science (BSS)
  • Higher Secondary

Experience

    • At least 1 year
  • The applicants should have experience in the following business area(s): Airline, Travel Agent, Immigration/Visa Processing, Travel Startup
  • Freshers are also encouraged to apply.

Additional Requirements

  • Age At least 35 years

Responsibilities & Context

  • Maintain regular communication with clients and provide timely updates on the progress of their work.
  • Respond promptly to client inquiries or issues over phone or chat, providing accurate information and effective solutions.
  • Create, organize, and regularly update the customer data sheet to ensure all information remains accurate and up to date.
  • Communicate professionally with clients through social media chats, inbox messages, and comments.
  • Collect feedback and positive reviews from satisfied clients and publish them attractively on social media platforms.
  • Represent the company through video messages and updates on the official verified page and other online platforms.
  • Collaborate with the team to analyze client feedback and continuously improve customer satisfaction and service quality.
  • Ensure every client receives a positive and professional experience that reflects the company’s brand image.

Compensation & Other Benefits

  • Performance bonus
  • Salary Review: Yearly
  • Lunch Facilities: Full Subsidize
  • Festival Bonus: 2

Weekly 01 (One) Holiday

Workplace

Work at office

Employment Status

Full Time

Gender

Only Female

Job Location

Dhaka

Company Information

VisaTube

Address:

?? Dhaka Office: Ka-5, KB Dream House, (Level 2) Vorta Bari Restaurant Goli, Bashundhara Road. Dhaka. ?? Chattogram Office: Commerce View Complex (3rd Floor), 191 CDA Avenue, East Nasirabad, Chattogram.

Website:

http://www.visatubes.com

Business:

?? About Us We are a trusted and experienced Travel Agency, dedicated to providing all kinds of travel and international services. Our mission is to make your journey smooth, safe, and hassle-free. ?? Our Services: ?? Visa Processing: Assistance with Tourist, Student, Business, and Work visas for any country. ?? Air Ticketing: Quick and affordable booking for domestic and international flights. ?? Student Consultancy: University selection, admission processing, and visa support for studying abroad. ?? Hotel Booking & Tour Packages: Comfortable hotel reservations and customized tour plans. ?? Travel Guidance: Guidance on documents, requirements, and essential travel information. ?? Why Choose Us? Reliable and fast service Experienced team of consultants Customized solutions based on your budget 24/7 customer support ? We are here to make your travel safe, comfortable, and memorable.