Customer Care Executive (Call Center)

Porao Technology

Requirements

Education

  • Higher Secondary

Experience

    • At most 2 years
  • The applicants should have experience in the following business area(s): Telecommunication, Call Center, Educational Technology (Edtech) Startup

Additional Requirements

  • Age At most 30 years

Responsibilities & Context

  • Handle every client with care, professionalism, and sincerity.
  • Communicate with critical or sensitive customers using gentle, effective, and solution-focused communication.
  • Perform telesales and appointment setting for assigned clients as per daily instructions.
  • Manage inbound & outbound calls from customers across the country in a timely and organized manner.
  • Achieve daily, weekly, and monthly targets and maintain proper reporting.

Compensation & Other Benefits

  • Mobile bill,Performance bonus,Profit share
  • Salary Review: Yearly
  • Festival Bonus: 2
  • Mobile bill support
  • Monthly Sales KPI Bonus
  • Performance bonus
  • Yearly Salary Review
  • 2 Festival Bonuses (as per company policy)
  • Multiple inspirational & target-achievement bonuses
  • Skill development opportunities
  • Opportunities to improve communication & sales expertise
  • Friendly and growth-focused work environment

Workplace

Work at office

Employment Status

Part Time

Job Location

Dhaka (Mirpur 1, Tolarbag)

Job Highlights

  • Flexible weekly off-day selection (rotational system)
  • Skill development opportunities
  • Friendly and growth-focused work environment
  • Freedom to choose any one duty slot:
    Slot 1 (9 AM – 3 PM) or Slot 2 (3 PM – 9 PM)

Company Information

Porao Technology

Address:

Porao is a modern B2C educational service platform that connects parents and students with skilled, verified tutors. Our goal is to make quality education more accessible, reliable, and personalized. Through Porao, parents can easily find tutors who match their child’s learning needs, ensuring the r

Website:

https://porao.com.bd/

Business:

Porao is a B2C educational service company dedicated to bridging the gap between students and quality tutors. We provide a trusted platform where parents can connect with verified, skilled, and reliable tutors to ensure personalized learning support for their children. Our service is designed to make the process of finding the right tutor simple, transparent, and efficient. Parents submit their requirements, and our dedicated team matches them with the most suitable tutor based on subject expertise, availability, and teaching style. By focusing on accessibility, reliability, and quality education, Porao empowers students to achieve their academic goals while giving parents peace of mind through verified tutor profiles and flexible learning options (home or online).