Customer Care Manager (Female)

Al Tarmeem International

Requirements

Education

  • HSC
  • Bachelor/Honors

Experience

    • 1 to 3 years
  • The applicants should have experience in the following business area(s): Travel Agent, Manpower Recruitment, Immigration/Visa Processing
  • Freshers are also encouraged to apply.

Additional Requirements

  • Age 19 to 28 years
  • Strong Skill In Adobe Photoshop, Illustrator, Canva (Basic Video Editing).
  • Ability to shoot and edit photos & videos.
  • Strong creativity, attention to detail, and sense of aesthetes.
  • Ability to work independently and provide necessary information to customers.

Responsibilities & Context

  • Sound knowledge in visa processing for the countries, Saudi Arabi ,Oman ,Qatar, Dubai, Malaysia etc., and the countries of the First World Participate in video shoots and live sessions, arranged by the marketing wing, whenever necessary.
  • Strong skills in Facebook pages and groups and regularly communicating with our customers on Facebook and providing necessary information.
  • Must speak minimum 100/150 calls per day, receive calls and carefully convey our service information to the customer.
  • Must be active on WhatsApp and send all our advertisements to customers and provide all the necessary information.
  • A customer-driven, positive attitude with a proven passion for delivering outstanding service.
  • Maintain excellent relationships with suppliers and service providers to get the best deals and thereby increase the revenue on the files handled.
  • Have to inform about the services provide to the customer online with various travel agency offices.

 


Skills & Expertise


Compensation & Other Benefits

  • Lunch Facilities: Partially Subsidize
  • Festival Bonus: 2
  • Mobile Bill.
  • Performance Bonus.
  • Profit Share.
  • Career growth Opportunities.
  • Salary With Attractive Commission.

Workplace

Work at office

Employment Status

Full Time

Gender

Only Female

Job Location

Dhaka

Company Information

Al Tarmeem International

Address:

Suleman Plaza, Room No-11, 5th Floor(Lift 04), Purana Paltan, Dhaka-1000.