Urbanvaly

Summary

Education

HSC
Bachelor of Commerce (BCom)
Bachelor’s or Graduate degree from any reputed university with a good academic background.
HSC (Minimum) or Hon’s Running degree.

Experience

Additional Requirements

Having experience in Facebook & E-Commerce platforms will get a preference.
A team worker who believes in team commitment.
Excellent proficiency in MS Office applications must.
Honest, Smart, and Energetic in any atmosphere.
We are setting a mind to listen to customer inquiries properly and provide prompt resolution.
Good English and Bangla Typing speed & negotiation skills are a must.
Must have the willingness to learn, vast communication, problem-solving nature & leadership skills.

Proficiency in managing customers over phone calls, follow-ups, and texts is mandatory.
Respond to incoming messages and phone inquiries.
Determine to support or assist customers after sales.
Handle & Manage Logistics Calls ( Couriers & Riders)
Manage Courier entries and Delivery Confirmation.
Keep Track of Inventory to ensure stocks.
Manage Official Facebook pages accordingly and collect leads from relevant sources.
Maintain records and other documentation and up-to-date Daily and monthly sales reports.
Handle & resolve customer complaints and communicate issues with the team’s help.
Set up a positive mind for any other tasks assigned by the management.
Understand the needs of business customers.
Record sales and order information or enter sales information into a computer system.
Review your own sales performance, aiming to meet sales targets.

Work at office

Full Time

Dhaka