GTC BPO Services Limited
GTC BPO Services Limited
GTC BPO Services Limited
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Summary
- Vacancy: 15
- Age: 20 to 28 years
- Location: Dhaka (Mohakhali)
- Salary: Tk. 9000 – 15000 (Monthly)
- Experience: At least 1 year
- Published: 24 Jun 2024
Requirements
Education
- Bachelor/Honors
Experience
- At least 1 year
- The applicants should have experience in the following business area(s):
Telecommunication, BPO/ Data Entry Firm, Cellular Phone Operator - Freshers are also encouraged to apply.
Additional Requirements
- Age 20 to 28 years
Responsibilities & Context
- Shift timing roster (8 hours a day).
- Part time hours available.
- One-day weekend Public Holidays available.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels. Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Skills & Expertise
MICROSOFT OFFICE
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka (Mohakhali)