Customer Relationship Manager

AKS Khan Pharmaceuticals Limited

AKS Khan Pharmaceuticals Limited

 

AKS Khan Pharmaceuticals Limited

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Summary

  • Vacancy: —
  • Age: at most 35 years
  • Location: Dhaka
  • Maximum Salary: Negotiable
  • Experience: At least 4 years
  • Published: 17 Apr 2025

 

Requirements

Education

  • Bachelor/Honors

Experience

  • At least 4 years
  • The applicants should have experience in the following business area(s):
    Retail Store, Pharmaceutical/Medicine Companies, Diagnostic Centre, Chain shop, Healthcare Startup

Additional Requirements

  • Age at most 35 years

Responsibilities & Context

  • Collaborate with sales and retail teams to source customer-focused offers and translate them into effective marketing campaigns.
  • Drive loyalty programs and engagement plans for loyalty cardholders, enhancing their journey and maximizing long-term value.
  • Develop and execute monthly promotional activities and campaigns tailored to retail seasons, health awareness, and customer segments.
  • Regularly monitor Customer Lifetime Value (CLV), track behavioral patterns, and deploy initiatives to prevent churn.
  • Identify opportunities to increase Average Revenue Per User (ARPU) through cross-promotion and relevant health-based offerings.
  • Build a connected experience between Pharmacy and Diagnostic businesses, ensuring brand consistency and customer satisfaction.
  • Support marketing communication with targeted messaging to specific customer segments, reinforcing the brand’s voice of care and reliability.
  • Ensure CRM efforts contribute to a positive, trustworthy, and valued brand image through meaningful and customer-friendly initiatives.

Skills & Expertise

Customer Engagement

Customer Relation

Retail Marketing

Compensation & Other Benefits

  • Mobile bill, Tour allowance, Insurance
  • Lunch Facilities: Partially Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2
  • Leave Encashment

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

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To apply for this job email your details to admin@chakricircular.com