Customer Relationship Officer (CRO)/Senior Customer Relationship Officer (SCRO)

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Summary

  • Vacancy: —
  • Location: Sylhet
  • Salary: Tk. 10000 – 20000 (Monthly)
  • Published: 8 Apr 2025

 

Requirements

Additional Requirements

Experience:

  • The applicants should have minimum 1 experience in the following business area(s):ISP, IT Services or Relevant field.
  • Telemarketing.

Responsibilities & Context

Responsibilities & Context:

  • Capable to handle customer queries/complains instantly.
  • Must be well mannered to maintain excellent communication with all customers..
  • Find out what the customer needs, clarify the issue, and provide solutions or alternatives.
  • Ensuring customer satisfaction and managing feedback & reviews.
  • Maintain a database of customers, schedule follow-ups, and ensure proper after-sales support.
  • Computer skills in MS Office (Word, Excel, and PowerPoint)
  • Must have the ability to work in a team
  • Telemarketing: Making outbound calls to potential customers to promote products and services.

Job Location: Zindabazar, Sylhet

Working Hours: (10 AM – 7:00 PM)

Working Days: Working Days Saturday to Thursday (6 days)

Employment Status

Full Time

Job Location

Sylhet

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To apply for this job email your details to admin@chakricircular.com