Customer Service Engineer (For Real Estate)

Solutions Bangladesh

Solutions Bangladesh

Solutions Bangladesh

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Summary

  • Vacancy: 2
  • Age: 27 to 37 years
  • Location: Dhaka
  • Salary: Negotiable
  • Experience: 5 to 10 years
  • Published: 20 Oct 2024

Requirements

Experience

  • 5 to 10 years
  • The applicants should have experience in the following business area(s):
    Real Estate, Importer, E-commerce Startup

Additional Requirements

  • Age 27 to 37 years

Responsibilities & Context

  • Act as the primary point of contact for clients, addressing inquiries, concerns, and feedback.·      

  • Provide regular updates on project progress and timelines.·      

  • Investigate and resolve client complaints or issues promptly and effectively.·      

  • Collaborate with project managers and teams to ensure timely solutions.·      

  • Build and maintain strong relationships with clients & Landowner fostering trust and loyalty.·      

  • Conduct regular follow-ups to ensure client satisfaction.·      

  • Work closely with project managers, engineers, and sales teams to align on client expectations and deliverables.·     

  •  Ensure that client requirements are clearly communicated and met.·      

  • Maintain accurate records of client interactions, complaints, and resolutions.·      

  • Prepare reports on customer satisfaction and project feedback for management.·      

  • Take clients choices for electrical, Plumbing, Tiles, woodwork, Sanitary etc. internal work of flat.

Skills & Expertise

Strong analytical ability

Strong communication skills.

Strong negotiation skills

Work Under Pressure

Compensation & Other Benefits

  • Performance bonus, Weekly 2 holidays
  • Lunch Facilities: Full Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2

Evening Snacks (Fully Subsidized)

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

Source link

To apply for this job email your details to admin@chakricircular.com