Customer Service Executive

Ezam E Commerce Company

Ezam E Commerce Company

 

Ezam E Commerce Company

Follow

More jobs from this company

Summary

  • Vacancy: 10
  • Age: 20 to 25 years
  • Location: Dhaka (Aganogor Keranigonj)
  • Salary: Negotiable
  • Experience: At most 2 years
  • Published: 10 Jul 2024

 

Requirements

Education

  • HSC

Experience

  • At most 2 years
  • The applicants should have experience in the following business area(s):
    E-commerce, E-commerce Startup

Additional Requirements

  • Age 20 to 25 years
  • Excellent communication and listening skills.
  • Professional appearance and demeanor.Strong organizational and multitasking abilities.
  • Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).Good verbal and written communication skills in English.

Responsibilities & Context

  • Engage with customers via phone calls and live chat in a courteous and professional manner.·
  • Listen attentively to customer inquiries and provide accurate and timely responses.·
  • Address customer concerns and resolve issues promptly, ensuring a positive resolution.·
  • Assist customers in navigating our products, services, and platforms effectively.·
  • Provide guidance and assistance with account-related queries, order status, and technical support.·
  • Uphold company values and customer service standards in every interaction.

Compensation & Other Benefits

  • Mobile bill
  • Festival Bonus: 2
  • A dynamic, innovative, and supportive work environment.
  • Opportunities for personal and professional growth.
  • Regular team-building activities and a collaborative team culture.

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Aganogor Keranigonj)

Source link

Upload your CV/resume or any other relevant file. Max. file size: 512 MB.