CASA BPO
CASA BPO
Summary
- Vacancy: 10
- Age: 22 to 30 years
- Location: Sri Lanka
- Salary: Tk. 30000 – 40000 (Monthly)
- Experience: 1 to 3 years
- Published: 11 Jun 2025
Requirements
Education
- HSC
Experience
- 1 to 3 years
- The applicants should have experience in the following business area(s):
Call Center
Additional Requirements
- Age 22 to 30 years
Responsibilities & Context
Customer Service Executive | Sri Lanka – Colombo 03
Job descriptions:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Responding promptly to customer inquiries
- Acknowledging and resolving customer complaints
- Knowing our products inside and out so that you can answer questions
- Communicating and coordinating with colleagues as necessary
- Providing feedback on the efficiency of the customer service process
- Ensure customer satisfaction and provide professional customer support
Job requirements:
- Relocate to Colombo, Sri Lanka
- At least have High School Diploma
- Basic Bengali & English speaking and writing
- Basic knowledge on how to use PC, like typing skills and etc.
- Age between 22-30
- Have positive attitude and follow instructions
- Effective communication, problem-solving, empathy, and adaptability are crucial
- Working experience, if have any customer service experience will be priority
- Must have computer or laptop (used for pre-training session)
- Must have private room and headphones are required for the pre-training session
- Agent fee 300k Taka, installment payments are accepted, however , the initial payment must be at least 150k Taka
- Have to work up to 8 / 9 hours daily, 6 days per week, day off is based on weekly
- 24 hours operation, have to follow shift rotation based on working schedule, typically 3 different shift (morning, afternoon and night
Skills & Expertise
Customer Service
Customer Support/ Client Service
Tele Sales
Compensation & Other Benefits
- Performance bonus, Insurance
Salary: USD250-400+ incentives up to USD200
- Expenses moving to working country will be fully covered by company (air ticket, transportation etc)
- Salary are paid in USD and tax free from local government
- Company will provide hostel accommodation for all employees, food allowance is provided as well
- Transport provided by company to travel between office and hostel
- 14 days annual leave as local law, other leave will base on local labour law
Workplace
Work at office
Employment Status
Full Time
Gender
Only Male
Job Location
Sri Lanka
Job Highlights
1. Visa will be provided?
Yes
2. Flight ticket and Hostel will be provided?
Both Yes
To apply for this job email your details to admin@chakricircular.com