Customer Service Executive

Ever Skin Care

Requirements

Education

  • Bachelor/Honors

Additional Requirements

  • Age 20 to 35 years

Responsibilities & Context

  • Providing guidance and support to team members to ensure effective performance.
  • Developing plans aligned with the unit’s goals and ensuring their execution.
  • Maintaining high standards of quality in all operations and services.
  • Create regular progress reports.
  • Analyze performance and suggest improvements.
  • Address challenges quickly and effectively.
  • Make decisions to keep operations running smoothly.
  • Maintain communication with clients, suppliers, and stakeholders.
  • Ensure smooth coordination between departments.
  • Respond to customer inquiries via phone, email, or in person.
  • Help solve customer problems or complaints effectively.
  • Give accurate information about products or services.
  • Guide customers in understanding features, pricing, and processes.
  • Ensure works are completed accurately and efficiently.
  • Maintain detailed records of customer interactions.
  • Document issues and solutions for future reference.
  • Follow up with customers to ensure satisfaction.
  • Provide updates on issues or requests they’ve raised.
  • Stay polite, calm, and helpful in all interactions.
  • Represent the company positively at all times.

Workplace

Work at office

Employment Status

Full Time

Gender

Only Female

Job Location

Dhaka, Dhaka (Kawran Bazar, Mirpur, Uttara)

Company Information

Ever Skin Care

Address:

House No: 11/C-3 Modina Tower Mirpur-1.

Business:

Ever Skincare is a clean, nature-inspired skincare brand that combines high-quality botanical ingredients with science-backed formulas to deliver safe, effective, and visible results. Our dermatologist-tested, cruelty-free products are designed to enhance natural beauty while being gentle on the skin and kind to the planet. We believe skincare should be simple, joyful, and purposeful—free from harsh chemicals and full of skin-loving benefits for real, everyday results.