Customer Service Executive

SAVORY FOOD ENTERPRISE

SAVORY FOOD ENTERPRISE

 

SAVORY FOOD ENTERPRISE

Follow

More jobs from this company

Summary

  • Vacancy: 6
  • Age: 22 to 30 years
  • Location: Anywhere in Bangladesh, Bangladesh
  • Experience: At least 1 year
  • Published: 24 Jun 2024

 

Requirements

Experience

  • At least 1 year
  • The applicants should have experience in the following business area(s):
    Wholesale, Trading or Export/Import, Call Center, Online Retail Startup

Additional Requirements

  • Age 22 to 30 years
  • English typing speed must 20 WPM above, please use this typing website for English and Bengali, make sure your keyboard can type Bengali https://10fastfingers.com/typing-test
  • Must know, read and write in English
  • Must know how to use Computer and excel
  • Must know Bangladesh Bengali native language
  • Work hard and fast learner
  • Urgent position. Must be able to start work Immediately.
  • Have a computer at home and stable internet connection
  • Able to work from home for a period of at least 3 months

Responsibilities & Context

  • Must be able to perform Night Shift 8pm-8am or rotational shift
  • FULL TIME EMPLOYMENT ONLY
  • Workable 12 Hours for shifting 8pm-8am, 12pm-12am GMT+6
  • Your duty is to ensure the response to customer is prompt (below 3 minutes), deposit money approval time less than 3 mins and withdrawal approval time less than 5 mins.
  • To always create conversation and remain interactive with customers.
  • To always prioritise using voice message when interacting with customers.
  • Compulsory to perform sales and conversion. It is expected of you to do at least 5 conversions per day.
  • To update new customer whatsapp number in backoffice’s note and google sheets.
  • Your webcam must be switched on all the time during your working hours.

Skills & Expertise

Bangla and English Speaking Skill

Call Center

Customer Relationship Management

Customer Retention

Customer Service

Customer Support through Phone

Customer Support/ Client Service

Friendly and responsive

Good Bangla typing skill

QC (Quality Control) of Customer Service

Compensation & Other Benefits

No annual leave Under probation USD250 per month, after probation wages USD300 per month Work from home wages will be paid by weekly One day rest day per week Cannot select rest day on Friday, Saturday and Sunday

Workplace

Work from home

Employment Status

Full Time

Gender

Only Male

Job Location

Anywhere in Bangladesh, Bangladesh

Source link

Upload your CV/resume or any other relevant file. Max. file size: 512 MB.