Customer Service Executive (Contractual)

Full Time

Community Bank Bangladesh PLC.

Community Bank Bangladesh PLC.

 

Community Bank Bangladesh PLC.

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Summary

  • Vacancy: —
  • Location: Anywhere in Bangladesh
  • Minimum Salary: Tk. 26000 (Monthly)
  • Published: 10 Jun 2024

 

Requirements

Education

  • Minimum Masters in Business/Economics/Banking/English or relevant subjects from reputed University.
  • B.Sc Engineering in Computer Science/ EEE/ Mechanical/ Civil/ Architecture.
  • No third division in academic records.

Additional Requirements

  • Minimum 2 years’ working experience in any bank/non-banking financial institution/micro-finance institution/NGO will be given preference. Fresh graduates with excellent academic records can also apply.
  • Smart, team player, paired with agile mindset and can-do attitude.
  • Excellent communications skill.
  • Should have basic computer skills like Microsoft Word, Excel, PowerPoint, etc.
  • Should have ability to prioritize tasks and manage accordingly.
  • Ability and willingness to travel extensively.

Responsibilities & Context

Community Bank Bangladesh PLC., a concern of Bangladesh Police Kallyan Trust, has been established with a vision to serve communities with the tailor-made secured solutions abiding by the highest level of corporate governance. It aims to contribute to the economic growth of the country by providing financial products & services to the communities across geographies. State-of-the-art core banking system is an enabler to operate centrally in optimum magnitude. Community Bank runs on its three building blocks i.e. Trust, Security and Progress.

Job Nature: 2 years’ fixed term contract.

KEY JOB RESPONSIBILITIES:

  • Provide friendly and responsive customer service.
  • Provide accurate product and service information to the customers.
  • Respond to all sorts of customer queries.
  • Coordinate with relevant units including Branches and Head Office Divisions for delivering smooth customer service.
  • Ensure timebound service delivery.
  • Proactively identify customer requirements and fulfill with sincerity and due diligence.
  • Any other work / responsibility as and when assigned by supervisor or Management of the Bank.

Employment Status

Contractual

Job Location

Anywhere in Bangladesh

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