Customer Service Executive (Contractual)

Community Bank Bangladesh PLC.

Community Bank Bangladesh PLC.

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Summary

• Vacancy: —
• Location: Anywhere in Bangladesh
• Minimum Salary: Tk. 26000 (Monthly)
• Published: 10 Jun 2024

Requirements

Education

• Minimum Masters in Business/Economics/Banking/English or relevant subjects from reputed University.
• B.Sc Engineering in Computer Science/ EEE/ Mechanical/ Civil/ Architecture.
• No third division in academic records.

Additional Requirements

• Minimum 2 years’ working experience in any bank/non-banking financial institution/micro-finance institution/NGO will be given preference. Fresh graduates with excellent academic records can also apply.
• Smart, team player, paired with agile mindset and can-do attitude.
• Excellent communications skill.
• Should have basic computer skills like Microsoft Word, Excel, PowerPoint, etc.
• Should have ability to prioritize tasks and manage accordingly.
• Ability and willingness to travel extensively.

Responsibilities & Context

Community Bank Bangladesh PLC., a concern of Bangladesh Police Kallyan Trust, has been established with a vision to serve communities with the tailor-made secured solutions abiding by the highest level of corporate governance. It aims to contribute to the economic growth of the country by providing financial products & services to the communities across geographies. State-of-the-art core banking system is an enabler to operate centrally in optimum magnitude. Community Bank runs on its three building blocks i.e. Trust, Security and Progress.

Job Nature: 2 years’ fixed term contract.

KEY JOB RESPONSIBILITIES:

• Provide friendly and responsive customer service.
• Provide accurate product and service information to the customers.
• Respond to all sorts of customer queries.
• Coordinate with relevant units including Branches and Head Office Divisions for delivering smooth customer service.
• Ensure timebound service delivery.
• Proactively identify customer requirements and fulfill with sincerity and due diligence.
• Any other work / responsibility as and when assigned by supervisor or Management of the Bank.

Employment Status

Contractual

Job Location

Anywhere in Bangladesh

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